Insurance
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Time to stop fraud in the insurance world Annually, in the P&C insurance world there is $40 billion in fraud. What used to be difficult for fraudsters to fabricate can now be done in seconds by anyone with a smartphone, which is one of the many reasons fraud has increased. There is no longer tr [...]
Today, financial institutions need to be agile, fast, and flexible to keep pace with the changing market and customer dynamics. Digitization is changing consumers' expectations and demands. 75% of consumers expect a response within the first five minutes of making contact online.1 In order to s [...]
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As Buy Now, Pay Later (BNPL) transaction volumes continued to rise through the holiday season, one o [...]
We had an overwhelming attendance and response at this month’s Market Pulse webinar on the rising fi [...]
For our February 10 Market Pulse webinar, we discussed Buy Now, Pay Later and their effect on consum [...]
Buy Now, Pay Later (BNPL) financing is soaring in popularity this holiday season. Consumers are usin [...]
Recent Articles
Time to stop fraud in the insurance world Annually, in the P&C insurance world there is $40 billion in fraud. What used to be difficult [...]
Today, financial institutions need to be agile, fast, and flexible to keep pace with the changing market and customer dynamics. Digitization [...]
Identity Resolution is at the Core In today’s digital world, identity resolution is more critical than ever. Whether consumers want to buy [...]
COVID-19 Gives New Meaning to Life Insurance Awareness Month September is Life Insurance Awareness Month, and there is no better time to re [...]
If your organization handles consumer data, it's time to start working on compliance with the California Consumer Privacy Act (CCPA). This s [...]
Calibrating premium to risk is crucial to your business – and the business of daily life for your customers. What if improving accuracy also [...]
Insurers may face a conundrum when it comes to assessing a new policyholder’s prospective risk, especially if they lack a traditional credit [...]
Online consumers can make their purchase with various payment options, like credit card, Apple Pay or PayPal. As a result, insurers feel pre [...]
We often simplify “customer experience” to just the point-of-purchase. But it encompasses the entire buying process, from the start of the r [...]
Insurers Want to Give Customers a Better Digital Experience Insurance companies want to provide their customers with a frictionless digital [...]
Identify Theft is on the Rise -- Costing the Insurance Industry Billions During Halloween, children and the young-at-heart don costumes and [...]
Savvy marketers know measurement all about understanding the purchase path of consumers who have converted. But to gain the best insights, m [...]
Consumers Expect a Better Customer Experience Technology is empowering consumers to demand a better customer experience, and this is causin [...]