Equifax | Contact Us | Customer Service
Customer Care for your Equifax product
For general questions specifically related to the 2017 Cybersecurity Incident
Phone
888-548-7878
Hours
8 a.m. to midnight (ET)
7 days a week
Phone
888-548-7878
Hours
8 a.m. to midnight (ET)
7 days a week
Phone
888-548-7878
Hours
8 a.m. to midnight (ET)
7 days a week
Online
Log in to the Member Center
Password reset online
Visit Online Account Assistance
Phone
866-640-2273
Hours
8 a.m. to 3 a.m. (ET)
7 days a week
Customer Care for your Equifax credit report
Online
Equifax security freeze
Automated Service Line
800-685-1111
Automated Service Line - NY residents
800-349-9960
Hours
7:30 a.m. to 1:30 a.m. (ET)
7 days a week
Customer Care Phone
888-298-0045
Hours
8 a.m. to 8 p.m. (ET)
Monday through Friday
Mail
Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788
Online
Equifax fraud alert (for placing fraud alert only)
Phone
866-349-5191
Hours
9 a.m. to 8 p.m. (ET)
Monday through Friday
Mail
Equifax Information Services LLC
P.O. Box 105069
Atlanta, GA 30348-5069
Online
Annualcreditreport.com: For your free annual credit report
Equifax.com/FCRA: If you are entitled to a free report for other reasons, including if you've been denied credit in the last 60 days, or if you recently placed a fraud alert on your credit report
Phone
866-349-5191
Hours
8 a.m. to 8 p.m. (ET)
Monday through Friday
Mail
Equifax Information Services LLC
P.O. Box 740241
Atlanta, GA 30374-0241
Online
Equifax dispute
Phone
866-349-5191
Hours
8 a.m. to 8 p.m. (ET)
Monday through Friday
Mail
Equifax Information Services LLC
P.O. Box 740256
Atlanta, GA 30374-0256
Phone
888-567-8688
8 a.m. to midnight (ET), Monday through Friday