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Online Self Service
What do you need help with? Each of these free services can be completed online.
Click through to learn more.
Click through to learn more.
Don't see what you're looking for? Check the FAQ page for how to reset your password, cancel a product and see information for military personnel.
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By Phone
You can call us to help you with all of these services and products.
1-888-Equifax (1-888-378-4329)
Our call center hours are:
9:00 am to 9:00 pm (ET), Monday through Friday, and 9:00 am to 6:00 pm (ET), Saturday and Sunday
9:00 am to 9:00 pm (ET), Monday through Friday, and 9:00 am to 6:00 pm (ET), Saturday and Sunday
By Mail
Want to mail in your request? Print out any of the forms below and mail them to the address on the form.
Place or Manage a Security Freeze on Your Equifax Credit Report
Download the Security Freeze form to submit my mail.
Place or Manage a Fraud or Active Duty Alert
Download the Fraud Alert form to submit a Fraud, Active Duty or Extended Fraud Alert by mail.
File or Manage a Credit Report Dispute
Download the Dispute form to submit by mail.
Request a Free Equifax Credit Report
Download the Credit Report form to submit by mail.
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2017 Cybersecurity Incident
Find answers to questions about the 2017 cybersecurity incident