Equifax Consumer Services Center

How can we help you today?

Get your Equifax credit report

When you create a myEquifax account, you get access to 2 Equifax credit reports each year. It's free!

Click here to see other ways to get your Equifax credit report, including annualcreditreport.com.

Freeze your Equifax credit report

A security freeze can prevent access to your Equifax credit report, with certain exceptions, by making it unavailable for the purpose of opening new credit in your name.1 Placing, temporarily lifting, or removing a freeze is free.

Add a fraud or active duty alert

A fraud alert informs credit card companies and others that you are or may have been a victim of fraud, including identity theft.  An active duty alert informs credit card companies and others that you are on active military duty. Placing a fraud alert or active duty alert is free.

Submit a dispute

Submit a dispute if you see information on your Equifax credit report that you believe is inaccurate or incomplete, and we'll investigate.

Free Credit Score

Get your free credit score

A free monthly credit score & Equifax credit report are available with Equifax Core CreditTM. No credit card required.

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Other Services
Opt out of pre-screened offers

Under the Fair Credit reporting Act (FCRA), Equifax is permitted to include your name on lists used by creditors or insurers to make firm offers of credit or insurance that are not initiated by you. If you prefer not to receive such offers, visit www.optoutprescreen.com, or call toll free at 1-888-5-OPT OUT (888-567-8688).

Annualcreditreport.com

Get the free credit reports you're entitled to every 12 months to make sure that the reported information is accurate and complete.

Other ways to get free credit reports

You may be able to receive additional copies of your credit reports in certain circumstances, such as after placing a fraud alert, becoming unemployed, receiving public assistance, or being denied credit or insurance in the past 60 days.

Sign up for active duty military credit monitoring

If you are an active duty military member or a member of the National Guard, you can sign up for free credit monitoring from Equifax.

  1. Placing a security freeze on your Equifax credit report will prevent access to it by certain third parties. Freezing your Equifax credit report will not prevent access to your credit report at any other credit reporting agency. Entities that may still have access to your Equifax credit report include: companies like Equifax Global Consumer Solutions, which provide you with access to your credit report or credit score, or monitor your credit report as part of a subscription or similar service; companies that provide you with a copy of your credit report or credit score, upon your request; federal, state and local government agencies and courts in certain circumstances; companies using the information in connection with the underwriting of insurance, or for employment, tenant or background screening purposes; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; companies that authenticate a consumer's identity for purposes other than granting credit, or for investigating or preventing actual or potential fraud; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com.