Recent Articles by this Author
Recent Articles
COVID-19 Gives New Meaning to Life Insurance Awareness Month September is Life Insurance Awareness Month, and there is no better time to re [...]
Insurers may face a conundrum when it comes to assessing a new policyholder’s prospective risk, especially if they lack a traditional credit [...]
Online consumers can make their purchase with various payment options, like credit card, Apple Pay or PayPal. As a result, insurers feel [...]
We often simplify “customer experience” to just the point-of-purchase. But it encompasses the entire buying process, from the start of the r [...]
Insurers Want to Give Customers a Better Digital Experience Insurance companies want to provide their customers with a frictionle [...]
Identify Theft is on the Rise -- Costing the Insurance Industry Billions During Halloween, children and the young-at-heart don costumes and [...]
Consumers Expect a Better Customer Experience Technology is empowering consumers to demand a better customer experience, and this is causin [...]