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Brian Moates
Business Developement Executive - Automotive Aftermarket
About the Author
About the Author
Brian leads market development in the Automotive Aftermarket Industry for Equifax. He is a passionate automotive enthusiast and customer experience advocate. Rebuilding his first lawnmower engine at the age of 5, becoming ASE Certified at the age of 18 and driving open-wheel midget and sprint cars for 20 years, horsepower courses through his veins. During his career he has recruited, developed curriculum and built organizational systems within the automotive industry. All focused on giving front line associates the tools, processes and inspiration to deliver an exceptional employee and customer experience. He is a loud and proud Purdue Boilermaker alumni. Calls home in Iron Station, NC north of Charlotte with the love of his life Jenny, their 3 kiddos Rylie, Lily and Brody, lab rescue Belle and queen kitty Sweetpea.Recent Articles by this Author
Recent Articles
Data and Analytics How to Build Trust Throughout the Aftermarket Customer Journey
In automotive aftermarket businesses, people are at the center of each interaction. Yet, the landscape is continuing to evolve. Thus results [...]
July 12, 2022