What is a security freeze? How do I place, temporarily lift, or permanently remove a security freeze? What's the difference between a credit report lock and a security freeze? Can I use Lock & Alert to lock my credit report with the other two nationwide credit bureaus? How do I place a security freeze on an incapacitated adult's or minor's Equifax credit report? ​How do I replace a security freeze with a lock on my Equifax credit report? What are the security freeze fees? Can I lock my Equifax credit report if I have a security freeze? Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock? Who can view my Equifax credit report if I have a security freeze or credit report lock? Why can't I lock my Equifax credit report when it's frozen? What rights do I have under the Fair Credit Reporting Act if I have been a victim of ID theft? What documentation should I send in to validate my ID or address? If I don't create a myEquifax account, are there other ways I can place a security freeze, fraud alert or active duty alert? If I have a security freeze on my TransUnion or Experian credit report, can I still sign up for Lock & Alert? How do I lock my Equifax credit report? What type of support can I expect with Equifax® Identity Restoration? How secure is the information I provide to Equifax.com? If my Equifax credit report is locked, can any information, including new accounts, be posted? What should I do if I think someone is using my personal information? What is identity theft? What is a fraud alert? Where can I find out more about identity theft and protecting my identity? Are a credit report and a credit score the same thing? What is in my Equifax credit file that's preventing me from obtaining credit? What is a mixed credit file? What is a credit score? What is a credit report? Why are the credit bureaus removing paid medical collections debt from credit reports? What are the Equifax credit score ranges? Can Equifax assist consumers who are deaf or hard of hearing? How do credit report errors happen? How are credit scores calculated? How can I prevent errors on my credit reports? Why do credit scores change? How does credit reporting work? What have the Nationwide Credit Reporting Agencies (NCRAs) changed with respect to medical collection debt on consumer credit files? Why don't I see the same information on a credit report from the other nationwide credit bureaus? How do lenders use credit scores? Can I add a statement to my Equifax credit report? How do I obtain a credit report for a deceased person? What is a credit report confirmation number? Where can I find my credit scores? How do I correct or dispute information on my Equifax credit report? Why do I have different credit scores? How do I correct or dispute inaccuracies on my credit reports by mail? Who can see my Equifax credit report? How can I get a free Equifax credit report? I received a credit report alert from one or two of the nationwide credit bureaus, but not all three. Why did this occur? What information may be included on my Equifax credit report? What if I don't recognize an inquiry on my credit reports? How will my credit score be impacted by the changes in medical collection debt reporting? When you remove the debt will you send an updated copy of my credit report? Why is an account balance on my Equifax credit report incorrect? How long will it take to complete an investigation after I dispute information on my Equifax credit report? How long does information stay on my Equifax credit report? Will my spouse's name and information appear on my credit file? What should I do if I find information I believe is inaccurate or incomplete on my credit reports? I have medical debt that was sent to a collection agency - does that appear on my credit reports? What are the most common factors that can negatively impact credit scores? How do I get a copy of my child's credit reports? How are my credit reports affected when my spouse dies? Why is one of my accounts showing up more than once on my Equifax credit report? Does placing a fraud alert hurt my credit scores? Why aren't all my accounts listed on my Equifax credit report? When it comes to credit scores, will I be penalized for shopping around for the best interest rate? What can I do if I believe my credit file has been mixed with someone else's? What steps can I take if I have been mistakenly reported as deceased on my credit reports? Do any Equifax products provide access to a free credit report? Why are accounts included in a bankruptcy still reported on my Equifax credit report? After a relative's death, do I need to contact each nationwide credit bureau? How do I request a free credit report from AnnualCreditReport.com as a legal guardian? Why is my last reported employment out of date on my Equifax credit report? How can I view my Equifax credit reports from the past? Can I get my Equifax^® credit report in Braille, large print or audio CD? How do I know if I have a U.S. credit file if I am a resident from another country? Why haven't I received a credit monitoring alert for my recent credit activity? I am a veteran, and I have a medical debt on my credit report that is being paid by the Department of Veterans Affairs. What can I do? Does an alert impact my credit scores? Why is a credit card required for a free trial? When should I unlock my Equifax credit report? How does the dispute process work? How do I opt out of pre-screened credit offers? What steps can I take if I do not agree with the dispute investigation results? What is a co-signer? F131 How do I update the credit card used to pay for my product? How can l view my Equifax credit report? I live outside of the United States. Can I still obtain one of your credit products? If I locked or unlocked my Equifax credit report with another product, what will I see when I sign in to Lock & Alert? If I enroll my child in the Family Plan, how long does their Equifax credit report remain locked? What if a minor child's credit report already exists in the Equifax system at the time of enrollment in the Family Plan product? How do I redeem a gift certificate or promotion code? How long can I access/view my products? How do I update fraud alert or active duty alert contact information on my Equifax credit report? What is your product refund policy? How do I place a fraud alert or an active duty alert? How does the Family Plan work for minors? What is an active duty alert? How does Family Plan help me to protect my minor child’s identity? How do I check the status of my dispute? What information do I need to provide when submitting a dispute? Can I enroll my child in Lock & Alert? Are there any special product limits during the free trial period? What’s included in the free trial? Can a minor child access the Family Plan product? How do I redeem a promo code I received in a breach notification letter? Why am I receiving alerts if I did not subscribe to an Equifax product? How do I update my account profile information? How do I add another account in my product to receive alerts? What is the additional adult feature included in the Family Plan? How long does verification of a minor child for the Family Plan product last? How do I opt out of marketing emails from Equifax? How do I deactivate the Automatic Fraud Alert feature? How can I remove a fraud alert or active duty alert? What is your product cancellation policy? Where can I see the products I've previously ordered?