Hello, how can we help?

Why am I receiving alerts if I did not subscribe to an Equifax product?

If you are receiving alerts and have not signed up for or purchased an Equifax product, you may receive alerts from another provider based on activity on your Equifax credit report. If you have questions, you will need to contact that provider.

Most popular questions - Equifax Products

Where can I find the ID theft insurance benefits that are part of my Equifax product? What is Internet Scanning? What is Internet Scanning? What type of support can I expect with Equifax® Identity Restoration? If I enroll my child in the Family Plan, how long does their Equifax credit report remain locked? How does the Family Plan work for minors?

View all FAQs

Still have questions?