Why do you need my personal information and Social Security number when I'm placing an order?

We use your personal information, such as your Social Security number, address and date of birth, to verify your identity and to locate your Equifax credit report. The identity verification process may include questions based on your Equifax credit report or a one-time PIN sent by text message to your mobile phone.

We only ask for this information the first time you place an order, unless you forget your username and password and require login assistance.