Communications  & Utilities

Grow your business, manage existing customers, and reduce risk in an ever-changing market 

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Overview

Innovative, Data-Driven Tools for Better Decisions and Faster Revenue

 

As a telecom and utility service provider, you know that competition for customers is fiercer than ever. But winning new ones, retaining existing ones, and managing risk and growth along the way requires access to advanced data that empowers smarter decisions — across your business.

 

Innovative, data-driven solutions from Equifax can help you effectively expand and manage portfolios and increase profitability, while keeping potential threats at bay. From marketing to risk to fraud, improve customer engagement, see less loss, and increase speed to revenue with tools that help at every stage of business.

 

Key Benefits

Optimize Your Consumer Experience

Reduce lost revenue and application abandonment with tracking and identification across devices that empower an omni-channel experience.

Simplify the Application Process

Prepopulate authenticated prospect/consumer/applicant information in forms to reduce data entry errors and shorten processes.

Reduce Fraud

Fight account takeover and charge offs and keep customers more secure with multi-factor authentications that help detect suspicious patterns and confirm customer identities.

Find and Target New Prospects

Increase acquisition and improve segmentation with financial and economic insights that expand your reach and uncover prospects with an appetite for your products and services.

Approve More Customers

Increase your customer pool and approve services for more customers with less risk with expanded insights derived from alternative and differentiated data (payment history, public records, etc.).

Effectively Manage Portfolios

Proactively identify changes in customer risk, offer support to those who need it, and improve portfolio performance with targeted alerts and visibility into shifting behaviors.
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Find Products & Solutions

What Can We Help You Do?

Insights

Using Economic Cohorts® to Understand Household Behaviors and Preferences

Learn how data-driven marketing insights around direct-measured income, demographics and more can help you find, target, and acquire new and better customers. 

White Paper

Effectively Fighting Fraud in Today’s Digital Identity Era

See how a new approach to identity verification and fraud prevention can help businesses like yours thoroughly vet consumers — without disrupting their experience. 

Ebook

Delivering Frictionless Consumer Experiences with InstaTouch®

See how this innovative suite of solutions helps simplify and streamline the way businesses and consumers interact digitally.

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Insights From Our Experts

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Have Questions ?

Find out more about how our products and solutions can help your business at every stage. Let us help you grow your business and see faster revenue.

Visit Our Resource Center

Explore our Resource Library for various case studies, videos, product sheets, and other useful information about our solutions