The automotive industry is shifting…consumers are calling the shots and are more empowered than ever as they go through the car buying journey and are demanding a more transparent, digital process. Dealers and lenders alike must adapt to keep capture new customers and maintain loyal ones as well.

“I’ve used Equifax [credit reports] for 43 years …
they provide a valuable service at a fair cost.”
--Billy Threadgill, Owner, Van’s Auto Sales, Florence, SC

Solutions for Auto Dealers

Focus on the right shoppers to help win more sales
Know what shoppers can likely afford and improve your customer experience
Encrich Accounts

 

90% of the car buying process happens online1

Family Tree

 

Dealerships typically close less than 24% of deals that come into the showroom2

Solutions for Auto Lenders

Work with the right dealers
Make the right deals in the right way
Encrich Accounts

 

More than 50% of time in the dealership is spent in the F&I office.3

Family Tree

 

Dealers lose more than 50% of customers in their first three years of car ownership.4

Resources

1 - AutoTrader Car Buyer Journey 2017
2 - eLend Solutions
3 - 1AutoTrader/KBB Car Buyer Journey Study
4 - Statistics based on credit bureau performance analysis for auto loans originated in 2014 and appended to consumers from The Work Number database. These auto loans were evaluated over a 12 month period and 60+ DPD delinquency rates were monitored as a performance measure from 2014 to 2015.