Instant Client Insights™(ICI) for Eligibility helps social service agencies improve the timeliness of benefit eligibility determinations by combining the power of The Work Number®, the largest centralized commercial repository of payroll information in the U.S. with complementary, Equifax unique, data sources. ICI enables data-driven determinations for benefit eligibility with real-time employment and income verifications, address verification and incarceration checks.
Who It's For
Social Services Administrator
Audit and reconcile eligibility, Monitor eligibility status after income and life changes, assess ability to repay overpayments.
Social Services Investigator
Audit and reconcile eligibility, assess ability to repay overpayments.
Assess a recipient's ability to repay benefit overpayments
ICI Built with Government Clients Priorities in Mind
Improve Program Integrity
Make It Easier to Apply for Benefits
Source: 2018 Equifax Social Service Verification Study
Helping Deliver Benefits Faster to Those in Need
ICI brings together the power of The Work Number and other Equifax data sources into one delivery platform to help streamline the benefit eligibility process. Verify benefits applications including address, incarceration status and income and employment information.
Add-on modules complement ICI with line of sight to owned properties, financial account information and applicant inquiry history.
Verifications completed quickly at any time, even when an employer is closed.
Improve User and Applicant Experience
Single point of delivery for multiple data sets improving operational efficiencies.
Increase Speed to Decision
Automation helps speed up the eligibility determination process.
Enhanced View of Applicant
Broader picture of an applicant with real-time delivery of data insights.
Scalable and Flexible
Integrates within existing workflows and configures to address diverse requirements.
Monitor Life Changes Impacting Ongoing Benefit Eligibility
Learn how social service agencies can get continuous access to current data in areas such as employment, income, address and incarceration status to provide applicants with the help they need through the benefit life cycle.
Paving the Way Toward Streamlined Social Services
State governments are transforming social services by deploying technologies that help streamline the eligibility determination process. Read our report featuring interviews with top state health leaders to learn more about the challenges they face, lessons learned and best practices to optimize the delivery of public assistance programs such as Medicaid, SNAP, and TANF.