Equifax Collects Personal Information to Help Better Protect Your Identity From Fraud.

Your data allows us to detect suspicious activity on your credit reports and protect your identity from fraud and other misuse. However, it's your personal information so you decide if and how it's used.


Here are the actions you can take:

  • Right to Know:
    You can ask to view your personal information that Equifax has collected in the past 12 months. You will be notified when your personal information is ready for viewing.
  • Right to Delete:
    You can ask Equifax to delete your personal information.
  • Right to Opt-Out:
    You can ask Equifax to stop selling your personal information to third parties.
  • Right to Opt-In:
    If you have previously asked Equifax to opt out of selling your personal information, you can request that Equifax begin selling your personal information to third parties.



How it works

Frequently asked questions

To make requests on behalf of minors or incapacitated adults, or as an authorized agent, you will need to do so by mail. Please download the proper form and follow the instructions.

Download Minor Form

Download Incapacitated Adult Form

Download Authorized Agent Form

If you are over 18, you can call Consumer Care at (866) 295-6801, 8 a.m. to midnight (ET), 7 days a week.

No, but you will need to provide personal information in order for Equifax to complete your CCPA request.

You will receive an email or mailed letter confirming your submission. If you ask to view your personal information, we will notify you when it is ready.

This will vary by individual, but all requests will be completed within the given timeframe applicable by law.

Please allow 45 days for certain requests to be fulfilled. In the event we experience issues and cannot complete the request within the given timeframe, an extension notice will be sent to you.