Why did I receive a credit monitoring alert?

If you have an Equifax product that includes credit report monitoring, by default you will receive a credit monitoring alert if a key change is detected on your Equifax credit report, or on your Equifax, Experian and TransUnion credit reports if your product includes three-bureau credit report monitoring. 

If you have signed up for credit monitoring or a similar product through another provider, you may receive alerts from that provider based on activity in your Equifax credit file. In such cases, you will need to contact that provider for additional information. 

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