How to Dispute Information on Your Credit Report

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What is a credit report dispute? A credit report dispute is when you ask Equifax to investigate information on your credit report that seems inaccurate or incorrect to you. You should regularly review things on your credit report, such as personal information, credit accounts, collections, bankruptcies, and credit inquiries. You should file a credit dispute if you see information that seems like it needs to be more accurate or correct. [Duration - 1:00]

Want to know how to dispute something on your credit report? Equifax can help. If you need to file an Equifax credit dispute on your credit report and review your report to check for errors, look no further. See something wrong? File a dispute by going to the dispute center in myEquifax and clicking on 'File A Dispute.' [Duration - 0:55]


What happens after you file a credit report dispute? Equifax will review the provided information, and if the investigation by Equifax finds that the information on your Equifax credit report needs to be updated, Equifax will update it. You can also contact the creditor or lender that reported the information to Equifax and dispute with them directly. [Duration - 0:47]


Three things to know about credit report disputes. First, a credit report dispute is when you notify a credit bureau like Equifax about something being wrong. Next is how to file a dispute with Equifax. Create or sign into your free MyEquifax account to file a credit dispute on your Equifax account. Third, you'll get the results of the dispute investigation within 30 days. [Duration - 0:41]


Found something incomplete or inaccurate on your credit report? Learn more about the dispute process. [Duration - 2:27]


What you will learn:

  • You're entitled to a free copy of your credit report every 12 months from each nationwide credit bureau by visiting
  • Check your personal information carefully on your credit reports
  • The information you are disputing should be incomplete, inaccurate or the result of fraud
  • Once you file a dispute, you should receive a response within 30 days

To file a dispute with Equifax, you can create a myEquifax account. Visit our dispute page to learn other ways you can file a dispute. By creating an account, you will get six free Equifax credit reports each year. 

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