Presentation

The Changing Landscape: Is Your Internal Data Enough in Unprecedented Times?

Presentation

The Changing Landscape: Is Your Internal Data Enough in Unprecedented Times?

The COVID-19 economic crisis has tested the resilience of service providers in the Communications and Utilities sectors. Now they have new issues to address that call for enhanced data, insights, analytics, and customer strategies. 

 

Consumers have been impacted by the economic crisis in different ways while service providers are feeling the squeeze. They face increased levels of unpaid debt driven by Forbearance Pledges and Do Not Disconnect Orders. 

 

In this webinar, we examine:

 

  • U.S. consumer spend trends with service providers 

  • Key questions for collections portfolio management 

  • Is your internal data enough? The role of external data

 

View our webinar slides for details.