Impact

Equifax Offers Credit Reports in Spanish Online and By Mail

September 13, 2021

THE UNITED STATES is home to 62 million Spanish-speaking consumers, many of whom are more comfortable with this language over others一particularly when it comes to reading and understanding important documents. That’s why Equifax is the first and only credit bureau to provide a free, translated credit report in Spanish online and by mail.

“Having a translated Spanish report available, free of charge, to consumers will go a long way in breaking down communication barriers for those who speak English as a second language,” said Beverly Anderson, president of Global Consumer Solutions at Equifax. “By providing credit reports in Spanish, we will help millions better understand, protect and enhance their financial well-being.”

Equifax believes that financial equity means making products, services and pathways to prosperity available for all regardless of age, race, gender, sexual orientation, zip code, income or geography. Broadening access to credit for underserved populations is at the heart of Equifax’s purpose一to help people live their financial best. 

“We are continually developing new services to support financial literacy and help empower consumers along their financial journey,” said Anderson. “Meeting the needs of this growing population, which has grown 23% since 2010, means putting in place the right tools to help them succeed.”

The U.S. has the second-largest population of Spanish speakers in the world after Mexico, according to the 2020 U.S. Census Bureau. Furthermore, Hispanic purchasing power in the U.S. is expected to reach $1.9 trillion by 2023. 

Consumers can request a Spanish version of their credit report, free of charge, by logging on to www.equifax.com, or by contacting customer service seven days a week at 1-888-EQUIFAX (option 8 for Spanish).