Business Needs

Manage and Monitor Existing Accounts

Leverage our consumer financial data and tools — well beyond credit scores — to enhance your account reviews and spot risk across your customer accounts. With frequent reviews, timely notifications, and fraud detection, you can stay on top of your accounts and minimize losses.

Spot Troubled Accounts and Fraud Early

Your customers’ financial situations are constantly changing as they continuously face new challenges that impact their wallets — especially now. 

Our account management solutions can help you assess risk across your customer and business lending portfolios and react quickly to changes. Enhance your account monitoring with a broad view of your accounts’ financial behaviors and capacity. Use our traditional credit, alternative, and economic data, as well as fraud solutions to better assess risk, spot troubled accounts early, and limit losses.

Team with Equifax to:

  • Actively monitor accounts and gain a broad view of their ability to pay debt commitments
  • Gain insights on customers’ credit activity at other firms
  • Identify troubled accounts at risk of delinquency or default 
  • Inform line management and credit line changes
  • Contain costs for collections and recovery and limit losses due to account fraud
  • Track macro credit trends that could impact your portfolio

Optimize Your Account Reviews to Better Spot Risk

Be more proactive with your account management with data and tools to assess account health and help prevent losses.

Manage Consumer Credit Account Risk

Analyze deep insights about the credit behaviors of your customer base with our portfolio review tools. Better identify which accounts are performing well and which may be at risk of delinquencies and defaults so you can mitigate losses. Use alternative data to help fill in the gaps in customers’ credit profiles and better assess risk.
Reduce risk with your choice of criteria for deeper insights on customer credit behaviors.
Gain a robust view into existing customers’ credit using cost-effective, pre-defined scores and attributes
Access alternative data insights such as day-to-day bill pay behavior and alternative finance to better assess accounts.

Protect Against Fraud

Use our fraud solutions to protect your portfolio against accounts set up with synthetic identities and to help combat anti-money laundering.
Review and monitor your portfolio to identify accounts likely opened using synthetic identities and guard against losses.
Screen your portfolio to protect against money laundering and support know your customer (KYC) and compliance requirements.

Manage Business Account Risk

With our business solutions, companies can better assess their commercial portfolios and monitor their business customers for signs of increased risk. Understand the financial stability of your commercial customers and spot accounts that could be at risk of default or delinquency.
Identify risk in your business portfolio, key segments, and customer base to make agile and informed business decisions.
More accurately predict default and delinquency across your commercial accounts, fueled by our commercial credit database.
Gain a full view of your business customers' financial status with real-time data from multiple commercial data sources.
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Use alternative data to find accounts with 40% greater chance of delinquency.

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Early insight into account changes “off you” can increase cost savings up to 50% on newly identified dollars at risk.
 

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Portfolio analysis for one client found 62K+ synthetic identity accounts that could generate  $8M+ in losses in one year.

Boost Your Account Management to Mitigate Losses

We help lenders mitigate losses, monitor for changes in ability to pay debts, identify accounts at risk of delinquency or default, reach out early, inform credit limits, and minimize fraud. 
Assess Market and Portfolio Health
Track macro credit trends and identify segments that present increased risk to prioritize accounts for a complete review.
Unrivaled Data for a Broad Account View
Gain a complete view of your borrowers: credit behaviors, bill pay trends, income, financial resilience, and more.
Decrease Fraud Risk
Protect your portfolio from fraud with solutions to spot synthetic identities and combat money laundering. 

React Quickly to Changes in your Customer Accounts

Get more from your account reviews by understanding and reacting to changes quicker and more efficiently.

The Value of Frequent Account Reviews

Annual account reviews are a start. But quarterly or monthly reviews can provide even more insight. By conducting account reviews more frequently, you can react quicker to reduce losses.  Shifting from annual to quarterly reviews can help lenders increase the amount of exposed dollar risk they can save by 3.5 times. Shifting from annual to monthly can help lenders save 6x more.

Source: Equifax analytics and case studies. Results may vary.

eBook

7 Tips to Elevate Account Management for Your Credit Portfolio

Gain a broader view of your customers to spot account risk. Discover tips to help you better identify hidden risk across your accounts.  

Elevate Account Management

Value of Frequent Reviews

By reviewing lending accounts frequently you can increase cost savings by 40%-50%. See how early risk and retention signals can identify new dollars at risk.

Portfolio Insights Dashboard

Our dashboard can help you assess the health of your lending portfolio. Identify segments that present increased risk so you can initiate a full account review.

Track Lending Trends

Benefit from macro lending insights to help you quickly react to market changes. Receive monthly updates on delinquencies and balances and benchmark to competitors.

Analyze Your Portfolio

 Learn how our Portfolio Insights Dashboard can help you spot risk across your portfolio. Gain insights with easy, on-demand access to detailed data visualizations of portfolio performance to clearly see and understand exactly what’s happening with your customer accounts and take fast action. Analyze tradelines, benchmark to peers, assess delinquencies, and inform collection strategies.

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Expand Customer Relationships

 

Grow relationships and deepen customer connections. Explore our solutions to help identify accounts for cross-sell, promote usage, and enable customers to better manage their credit.

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Need Help Deciding?

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