Differentiate Your Bill Pay Solutions with Customer Credit, Telco, and Utility Account Data

Connected Billing enables bill payment providers to help their financial services clients offer customers a more seamless online set up for their most common recurring bills — including credit, telecommunications, utilities, and more. Account information is pulled directly from both a consumer’s Equifax credit report and the telco, pay TV, and utility data available only from Equifax, enbling quicker set up of new and existing bills. With Connected Billing, bill payment providers can empower their financial clients with an advanced bill pay solution to enhance customer satisfaction.
Elevate Your Bill Pay Solutions
Tap into bills pulled direct from a consumer’s Equifax credit report and telco, pay TV, and utility data.
Minimize Friction for Account Set Up
Present credit, loan, telco, pay TV, and utilities accounts to consumers for quicker bill pay setup.
Reduce Time and Errors
Enable consumers to avoid needing to manually search for and populate bill account and address information.
Support New Customer Acquisition
Help clients simplify the bill pay setup process for consumers switching from another bank, credit union, or other provider.
Solidify Client Relationships
Equip financial clients with fresh bill pay solutions to boost customer satisfaction.
Support Customer Experience
Empower clients to offer a solution to simplify setup of most common recurring bill payments.

Reduce Friction in Bill Payment Set Up

Use Connected Billing to help your financial services clients offer a solution to enable easy set up of credit, loan, telco, pay TV, and utility bills for online payment.
Customer Login and Consent
A consumer logs into their financial services provider’s banking portal and provides their consent to a bill pay set up option.
View Bills and Select Accounts
The consumer views their personal bills including credit, loans, telco, pay TV, utilities, and more. They then select which bills they would like to set up as new payees.
Ready to Pay

New payees are added to the consumer’s online bill pay account including account name, account number, and billing address. Set up is now complete and bills are ready to be paid.

Provide Access to Common Bills for New Payee Setup

With Connected Billing, you can empower your financial clients to offer convenient access for consumers to set up a wide variety of their monthly bills. Start with credit and loan accounts that are included in their Equifax credit report. These can range from credit card, mortgage, auto loans or leases, personal and installment loans, and more. Then add on telco, pay TV, and utilities accounts available only from Equifax. These can include bundled or individual telco service bills (cell, internet, pay TV, and more), as well as electric, gas, water, and other utilities. 

Just think of all of the time that consumers will save by automatically setting up these accounts for future online bill payment — increasing satisfaction for your financial services clients and promoting a more positive banking experience for end customers. 

Frequently Asked Questions

Connected Billing is a solution that empowers bill pay providers to offer their financial services clients a seamless way to help their end customers quickly set up and manage common recurring bills for online payment — including credit, loans, telco, pay TV, and utilities.

Credit and loan accounts available for set up through Connected Billing can include:

  • Mortgage
  • Home equity loan
  • Auto loans
  • Auto lease
  • Credit cards
  • Retail cards
  • Personal loans
  • Installment loans
  • Student loans
  • BNPL - coming soon
     

These accounts can include:

  • Mobility account (bundled telco services)
  • Cell phone
  • Landline phone
  • Pay TV / Cable TV
  • Internet
  • Electric 
  • Natural gas 
  • Water 
     

Connected Billing allows consumers to seamlessly re-establish their online bill payments after switching from a previous financial institution.

Connected Billing is available through API and can be accessed via our developer portal.
 

Related Resources

Product Sheet

Connected Billing Product Sheet

Grow client loyalty and customer satisfaction. Offer a streamlined setup for common bills including credit, telco, pay TV, and utility accounts for quick, easy online payments.
Advance Customer Bill Pay Setup
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Help financial services customers achieve financial wellness with our API suite — easily integrate credit scores, reports, and credit-building tools into your platform.

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