Submit a Service Request

Not a business customer and need help with your personal credit report? Please visit Equifax Personal Solutions.

Need to Submit a Service or Support Request?

If you are a USIS Business Customer and would like to submit a Service or Support request, you can do so here. Simply navigate through the tabs on the left to select where you would like your request routed. Our Customer Service or Account team will be in touch. 

Thank you for contacting Equifax.

Update Your ePort Company Admin

You can initiate a request to update an existing administrator in ePort.  Please allow 24 hours for processing.  If your ePort administrator is still with the company, please contact your administrator to be added. If you need to validate who your administrator is, please call 1-888-407-0359 or email

Third Party Vendor Support

Accessing/Inquiring On My Personal Credit File

You have selected a non-business option. Please visit the Customer Service Center.

Reporting Data To Equifax

Product Information