Streamline Your Eligibility Determination Processes
Helping individuals and families with government programs starts with eligibility determinations. As the people behind the scenes, we know that social service agencies want to make the best decisions they can with the data available at their fingertips. Equifax data solutions have them in mind.
With access to our various datasets, including income and employment data from The Work Number®, caseworkers can be more informed. Our solutions can help speed up processes too: automation helps remove repetitive manual tasks so caseworkers can focus on high-touch cases and the people they’re helping instead. Our solutions ultimately help agencies deliver appropriate benefits to eligible applicants in need in a timely manner.
We work with social service agencies to learn about the insights they need to administer their programs more quickly and effectively. That’s why our data solutions are well-prepared to address each program’s needs.
Access to Data Can Mean Better Outcomes for Social Service Agencies and Eligible Benefit Recipients
Our differentiated and proprietary datasets, offered through the TotalVerify™ data hub, offer you timely insights.
Verify Income and Employment for Benefit Programs
Navigating the social service system can be overwhelming. If you use older software, ‘stale’ datasets, or do a lot of work manually, you might even be frustrated. Don’t feel stuck relying on outdated data or technology. We can help.
Support Program Efficiency with Near Real-Time Incarceration Data
Incarceration data is crucial for entitlement programs. With it, government agencies can face challenges ensuring program integrity and investigate participant eligibility. Near-real time incarceration data can help increase agency savings, investigate eligibility faster, and improve continuity of benefits.
Validate Address and Contact Information, Household Status, Deceased Indicators
It’s hard to track address and contact information when a beneficiary moves or changes service providers. Chasing down the correct information to make sure a beneficiary is still eligible or to share important program updates can take time. We can help keep you in contact with eligible recipients.
Insights for Every Stage in the Benefits Process
The TotalVerify data hub is one of a kind, backed by proprietary Equifax data, including our powerful anchor, The Work Number database. Our data can provide the insights you need to verify eligibility for a variety of government benefit programs. Determining eligibility more quickly and effectively during application and renewal not only helps beneficiaries but can also yield cost savings and improve application processing times.
Of agency respondents want access to automated income calculation tools.
Of agency leaders cite data security and privacy as their top concern when adopting new solutions.
Source: Market Connections, Reducing Friction, Increasing Impact: Modernizing Income Verifications in Social Services, September, 2025
Data Insights for the Benefits Determination Process
Get eligible applicants the appropriate benefits they need while streamlining eligibility verifications at all stages of the process with automated solutions and expanded data sources. Transform the client experience with a systems-first approach to help alleviate the burden of manual processes from applicants. Streamline internal processes and get rid of time-consuming manual verification processes so your staff can focus on delivering on its mission.
A Leader in Security
Equifax is committed to being an industry leader in security. Security has become a point of strength and a competitive advantage at Equifax.
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