General Support Questions

  • If ownership of a Company has changed, please contact Customer Support at 1-888-407-0359 for instructions.
  • To make changes to your company address, contact information or company name, please click on the link below titled Go To Document.
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Invoice copies are available via the Equifax Billtrust Website

 

Invoice copies are available via the Equifax iReceivables website for the following Equifax Companies: Austin Tetra, Intellireal LLC, TrustedID, and Forseva invoices

Follow the link below for a document to submit to initiate the request.

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  • General support hours are 8am-8pm Monday-Friday (Eastern Time)
  • ePort Customer Support 24x7
  • Mortgage Technical Support 24x7 

Access and Delivery Information

To request a temporary password for a reset request utilize the “Forgot Password” link on the appropriate site as listed below.  Once on the site follow the online screen instructions to reset your password.

If your existing ePort administrator has left the company and you need to replace your administrator please click the link titled Go To Document and complete the form.  Please allow up to 24 business hours for processing.

If an ePort administrator is still with the company, please contact the administrator to be added. If you need to validate who your administrator is please call 1-888-407-0359 or email customerservice.eportsupport@equifax.com.

Go to Document >>

Contact eMortgage Support at phone number 800-370-0283 or email Mortgage.support@equifax.com.