Frequently Asked Questions | Support | Equifax
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Support - FAQ - General Support Questions
General Support Questions
- If ownership of a business has changed, please contact Customer Support at 800 685-5000 for instructions.
- Please click below for a document to complete and return on address/phone/contact and company name with no ownership change update requests.
Invoice copies are available via the Equifax Billtrust websiteLearn More >>
Follow the link below for a document to submit to initiate the request.Learn More >>
- General support hours are 8am-8pm Monday-Friday (Eastern Time)
- ePort Customer Support 24x7
- Mortgage Technical Support 24x7
Support - FAQ - Access and Delivery Information
Access and Delivery Information
This update may only be processed if there is no existing ePort Administrator with the company.
Click the link below for a request document to complete and return. Please allow up to 24 business hours for processing.Go to Document >>
Contact eMortgage Support at phone number 800-370-0283.
Contact Customer Service at phone number 800-685-5000.
- ePort Support 866 222-5879 or via email to firstname.lastname@example.org
- eMortgage Support 800 370-0283 or via email to email@example.com
- Billtrust Support 800 685-5000 Option 4 or via email to firstname.lastname@example.org
- Workforce Solutions Support 888-594-1999 or via email to email@example.com
- Other products such as Interconnect, eID Verifier, eID Compare, Decision Power 877 420-7345 or via email to ETSupport@equifax.com.