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Support - FAQ - Banner

Support - FAQ - General Support Questions

General Support Questions

  • If ownership of a business has changed, please contact Customer Support at 800 685-5000 for instructions.
  • Please click below for a document to complete and return on address/phone/contact and company name with no ownership change update requests.
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Invoice copies are available via the Equifax Billtrust website

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Follow the link below for a document to submit to initiate the request.

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  • General support hours are 8am-8pm Monday-Friday (Eastern Time)
  • ePort Customer Support 24x7
  • Mortgage Technical Support 24x7 

Support - FAQ - Access and Delivery Information

Access and Delivery Information

To request a temporary password for a reset request utilize the “Forgot Password” link on the appropriate site as listed below.  Once on the site follow the online screen instructions to reset your password.

This update may only be processed if there is no existing ePort Administrator with the company.

Click the link below for a request document to complete and return.  Please allow up to 24 business hours for processing.

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Contact eMortgage Support at phone number 800-370-0283.

Contact Customer Service at phone number 800-685-5000.