If you are an existing Equifax Business customer you can use the form below to submit a service request for any issues that need to be addressed by the Business Customer Support team. Please Include as much information as possible about your issue in the Comments field.
For address/contact/company name updates click here for a document to complete and return. Please Note - If ownership of a business has changed, please contact Customer Support at 800 685-5000 for instructions.
To initiate a request to cancel your Equifax business account click here for a document to complete and return. Please Note - All existing account numbers must be listed.
For information on the guidelines to request an inquiry posting review click here or use the form below. Completed forms must be emailed to
GBSInquirySupport@equifax.com. Please Note - Inquiries are a matter of record and all requests will be reviewed by Compliance.
***Please Note: Effective September 10th, 2019, the PDF form (below) will be the only form available to submit Inquiry Maintenance requests. ***
To initiate a request to update an existing administrator in ePort click here. Please Note - This update will only be processed if all existing administrators are no longer with the company. Update will be subject to account verification. Allow business 24 hours for processing.