If you are an existing Equifax Business customer please use the form below to submit a service request. The Business Customer Support team will work to handle your request.
For address/contact/company name updates click here for a document to complete and return.
If ownership of a company has changed, please contact Customer Support via 1-888-407-0359 for additional instructions.
To initiate a request to cancel your Equifax business account click here for a document to complete and return. Please Note - All existing account numbers must be listed.
For information on the guidelines to request an inquiry posting review use the form below. Completed forms must be emailed to
GBSInquirySupport@equifax.com. Please Note - Inquiries are a matter of record and all requests will be reviewed by Compliance.
***Please Note: Effective September 10th, 2019, the PDF form (below) will be the only form available to submit Inquiry Maintenance requests. ***
To initiate a request to update an existing administrator in ePort click here, please allow 24 hours for processing. If your ePort administrator is still with the company, please contact your administrator to get added. If you need to validate who your administrator is please call 1-888-407-0359 or email firstname.lastname@example.org.