The current recession is unlike any other. Consumers are behaving and spending differently. There is also a marked shift to a digital, contactless environment for many industries. As a result, lenders, retailers and other service providers seek to understand the new customer journey so they can better support, protect and serve consumers during this uncertain time.
And as the journey forward for businesses as well as consumers has yet to be mapped, it becomes even more critical for businesses to watch their data diligently, ensuring accuracy, timeliness and reliability. Verification and authentication practices also come to the forefront to help minimize fraud in the evolving digital world we find ourselves in today.
Join Equifax and chief economist Amy Crews Cutts from AC Cutts & Associates as we deliver key updates on the U.S. economy and the latest consumer credit insights. We’ll then be joined by our featured guests from The Conference Board as we explore consumer confidence and expectations to help businesses understand the psyche of consumers to better serve their needs and reach consumers where they are.
This webinar will cover:
U.S. Economic Update
Consumer Credit & Employment Insights
Consumer Confidence & Expectations
The Shift to Digital
Drive more informed business decisions with critical and timely economic and consumer credit trends and insights
Better serve consumers by understanding their concerns and future spend expectations
Ensure you’re serving the digital needs of consumers, while safely growing your business
Amy Crews Cutts, President and Chief Economist at AC Cutts & Associates
Denise Dahlhof, Senior Researcher, Consumer Research at The Conference Board
Gad Levanon, Head of the Labor Market Institute at The Conference Board
Jeffrey Sporn, Chief Digital Officer for Data-Driven Marketing at Equifax
Jennifer Cox, Risk Solutions and Consulting Leader at Equifax
Tom Aliff, Data and Analytics Consulting Leader at Equifax
Webinar broadcast date: 7/9/2020
For more on how you can navigate this time of economic uncertainty, visit our Market Pulse page.