EQUIFAX PRODUCTS & SERVICES - GENERAL QUESTIONS
How do I limit the sharing of my information?
How do I limit the sharing of my information?
What is Internet Scanning?
Where can I find the ID theft insurance benefits that are part of my Equifax product?
How can l view my Equifax credit report?
How do I opt out of marketing emails from Equifax?
What if I forgot my username or password to sign in?
What is a credit report confirmation number?
Can my Equifax product prevent or detect all forms of identity theft?
Why did I receive a credit monitoring alert?
What should I do if I receive a credit monitoring alert?
What types of alerts will I receive through my Equifax product?
How do I customize my credit score monitoring alerts?
I am not receiving alerts -- is the product working?
What is the difference between credit scores from Equifax and credit scores from FICO?
Why was I charged for my annual Equifax product again?
Why is a credit card required for a free trial?
When will I be charged for my products?
How do I know when my free trial expires? When will I begin to be charged for my subscription?
What is a free trial?
How do I add another account in my product to receive alerts?
Can I change my usernames and passwords on my financial accounts from the Member Center?
How do I update the credit card used to pay for my product?
If my Equifax credit report is locked, can any information, including new accounts, be posted?
How do I update my account profile information?
I live outside of the United States. Can I still obtain one of your credit products?
How do I redeem a gift certificate or promotion code?
How do I cancel my product?
I have an Equifax product. How often will I receive a credit monitoring, financial or credit score alert?
Why can't I lock my Equifax credit report when it's frozen?
What type of support can I expect with Equifax® Identity Restoration?
Where can I see the products I've previously ordered?
Are there any special product limits during the free trial period? What’s included in the free trial?
What is the status of my product purchase?
How long can I access/view my products?
How secure is the information I provide to Equifax.com?
How do I enable text alerts with my Equifax product?
Can Equifax assist consumers who are deaf or hard of hearing?
I'm paying for an existing Equifax product. Can I combine Lock & Alert with my other product?
I'm paying for an existing Equifax product. Can I still sign up for Lock & Alert?
Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock?
Do any Equifax products provide access to a free credit report?
What is your product cancellation policy?
What is your product refund policy?
I need help. How can I contact Equifax?