EQUIFAX PRODUCTS & SERVICES - GENERAL QUESTIONS
What is Internet Scanning?
Jan 15, 2020
What are the benefits and terms of the Identity Theft Insurance feature in my Equifax product?
Jan 15, 2020
How do I lock my Equifax credit report?
Jan 15, 2020
How do I log in to my product to view my Equifax credit report?
Jan 15, 2020
How do I opt out of marketing emails from Equifax?
Jan 14, 2020
What if I forgot my login information?
Jan 14, 2020
What is a credit report confirmation number?
Jan 13, 2020
Can my Equifax product prevent or detect all forms of identity theft?
Jan 13, 2020
Why did I receive a credit monitoring alert?
Dec 19, 2019
What should I do if I receive a credit monitoring alert?
Dec 19, 2019
What types of alerts will I receive through my Equifax product?
Dec 19, 2019
How do I customize my credit score monitoring alerts?
Dec 19, 2019
I am not receiving alerts -- is the product working?
Dec 19, 2019
What is the difference between credit scores from Equifax and credit scores from FICO?
Dec 19, 2019
Why was I charged for my Equifax product again if I didn't receive a renewal notification?
Dec 05, 2019
Why is a credit card required for a free trial?
Dec 05, 2019
When will I be charged for my products?
Dec 05, 2019
How do I know when my free trial expires? When will I begin to be charged for my subscription?
Dec 05, 2019
What is a free trial?
Dec 05, 2019
How do I add another account in my product to receive alerts?
Dec 05, 2019
Can I change my usernames and passwords on my financial accounts from the Member Center?
Dec 05, 2019
How do I update the credit card used to pay for my product?
Dec 05, 2019
If my Equifax credit report is locked, can any information, including new accounts, be posted?
Dec 05, 2019
How do I update my account profile information?
Dec 05, 2019
I live outside of the United States. Can I still obtain one of your credit products?
Dec 04, 2019
How do I redeem a gift certificate or promotion code?
Dec 04, 2019
How do I cancel my product?
Dec 04, 2019
I have an Equifax product. How often will I receive a credit monitoring, financial or credit score alert?
Dec 02, 2019
Why can't I lock my Equifax credit report when it's frozen?
Nov 25, 2019
What type of support can I expect with Equifax® Identity Restoration?
Nov 22, 2019
Where can I see a list of products I've previously ordered or purchased?
Nov 20, 2019
Are there any special product limits during the free trial period? What’s included in the free trial?
Nov 20, 2019
What is the status of my product purchase?
Nov 20, 2019
How long can I access/view my products?
Nov 13, 2019
How secure is the information I provide to Equifax.com?
Nov 13, 2019
How do I enable wireless text alerts with my Equifax product?
Nov 13, 2019
Can Equifax assist consumers who are deaf or hard of hearing?
Nov 04, 2019
I'm paying for an existing Equifax product. Can I combine Lock & Alert with my other product?
Nov 04, 2019
I'm paying for an existing Equifax product. Can I still sign up for Lock & Alert?
Nov 04, 2019
Am I better off placing a fraud alert, requesting a security freeze, or obtaining a credit report lock?
Nov 01, 2019
Do any Equifax products provide access to a free credit report?
Oct 31, 2019
What is your product cancellation policy?
Oct 31, 2019
What is your product refund policy?
Oct 31, 2019