Knowledge Center

How Your Lenders and Creditors Can Help You Now

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As the Coronavirus/COVID-19 pandemic mounts across the country, more and more families find themselves in need of help. In addition to rising public health concerns, business shutdowns to reduce the spread of the virus have created long-term financial strain for many Americans. Luckily, government entities, businesses and other public services are doing their part to create public relief programs and offer Americans other important resources.

We've identified resources available from some major financial institutions and compiled them here for easy access. We'll continue to update these lists as information becomes available:

 

Covid-19 Banks/Credit Unions Resource List

1STBank
https://efirstbankblog.com/coronavirus/?a=covid2003

Ally Financial
https://www.ally.com/coronavirus-response

American Express
https://www.americanexpress.com/en-us/company/notice/covid-19/?intlink=us-aexpcomm-covid19

Arvest Bank
https://share.arvest.com/covid-19/

Associated Bank
https://www.associatedbank.com/covid-19

Atlantic Union Bank
https://www.atlanticunionbank.com/about/helpful-links/coronavirus

Bank of America
https://about.bankofamerica.com/promo/assistance/latest-updates-from-bank-of-america-coronavirus

Bank of Hawaii
https://www.boh.com/covid-19-main-page

The Bank of New York Mellon
https://www.bnymellon.com/us/en/newsroom/news/company-news/your-steadfast-partner-amid-unprecedented-disruption.jsp

Bank OZK
https://pages.ozk.com/coronavirus.html?utm_source=website&utm_medium=banner&utm_campaign=%20-%20website%20-%20covid19%20-%20awareness&utm_term=&utm_content=

BankUnited
https://www.bankunited.com/disaster-response

Barclays
https://home.barclays/news/2020/03/supporting-our-customers-and-clients-impacted-by-coronavirus--co/

BB&T/Truist
https://www.truist.com/coronavirus-response/banking-solutions

BBVA USA
https://www.bbvausa.com/special/covid19.html

BMO Harris Bank
https://www.bmoharris.com/main/personal/bmo-branches-coronavirus-update/

BNP Paribas
https://group.bnpparibas/en/news/50-million-euros-30-countries-bnp-paribas-organises-global-response-covid-19-crisis

BOK Financial Corporation
https://www.bokfinancial.com/landing-pages/covid-19/covid-19-resource-center

Cadence Bank
https://cadencebank.com/alerts/coronavirus-response

Cathay Bank
https://www.cathaybank.com/COVID-19-update

Capital One
https://www.capitalone.com/updates/coronavirus/

Centennial Bank
https://www.my100bank.com/covid19-information-resources/

CenterState Bank
https://www.centerstatebank.com/emergency-preparedness/

Charles Schwab
https://www.schwab.com/a-message-from-the-ceo

Chemical Bank
https://www.chemicalbank.com/Locations

CIBC Bank USA
https://us.cibc.com/en/about-us/covid-19.html

CIT Group
https://www.cit.com/COVID-19/

Citigroup
https://online.citi.com/US/JRS/pands/detail.do?ID=covid19

Citizens Bank
https://www.citizensbank.com/learning/coronavirus/overview.aspx?WT.ac=CB_H_Alert_Learning_CO_ResourceCenter_A117

Columbia Bank
https://www.columbiabank.com/alert-notice/

Comerica Bank
https://www.comerica.com/campaigns/covid-19.html

Commerce Bank
https://www.commercebank.com/coronavirus

CNC Federal Credit Union
https://www.cbcfcu.org/update-coronavirus

Credit Suisse
https://www.credit-suisse.com/about-us/en/corona-information/we-are-here-for-you.html

Deutsche Bank
https://cib.db.com/insights-and-initiatives/flow/cash-management/supporting-corporate-treasurers-working-from-home.htm?=kid.covid19-treasurer.ts-ghp.03.2020

Discover
https://www.discover.com/coronavirus/

E-Trade
https://us.etrade.com/frequently-asked-questions/covid-19-information

East West Bank
https://www.eastwestbank.com/en/public-announcements/coronavirus-update

Fifth Third Bank
https://www.53.com/content/fifth-third/en/alerts/covid-support.html?omid=www:gen::alrt:covid19:p

First Citizens Bank
https://www.firstcitizens.com/coronavirus-information

First Hawaiian Bank
https://www.fhb.com/en/lp/covid19-2020/#revisedhours

First Horizon National Corporation
https://www.firsthorizon.com/Support/Be-Well

First Midwest Bank
https://www.firstmidwest.com/covid-19/

First National Bank
https://www.fnb-online.com/landing/covid-19

Flagstar Bank
https://www.flagstar.com/promo/update.html

Frost Bank
https://www.frostbank.com/COVID-19

Fulton Bank
https://www.fultonbank.com/Privacy-and-Security/Announcements

Goldman Sachs
https://www.goldmansachs.com/media-relations/in-the-news/current/coronavirus/

Hancock Whitney
https://www.hancockwhitney.com/covid19?hsCtaTracking=91d45589-88d7-4807-90bd-f5f35ecf64cb%7C0aa43a11-ae86-42d3-8bec-cdd313f15554

HSBC Bank
https://www.us.hsbc.com/coronavirus-update/

Huntington Bank
https://www.huntington.com/coronavirus?icmpid=coronavirus:latest_response_to_the_coronavirus:top_gray_banner

IBC Bank
https://www.ibc.com/message-from-our-chairman

IberiaBank
https://www.iberiabank.com/landing-pages/covid-19/

Investors Bank
https://www.myinvestorsbank.com/hereforyou

JPMorgan Chase
https://www.chase.com/digital/resources/coronavirus

KeyBank
https://www.key.com/about/announcements/coronavirus-information.jsp?sqkl=personal_home_covid19_040920

M&T Bank
https://www.mtb.com/help-center/be-informed/coronavirus

Morgan Stanley
https://www.morganstanley.com/Themes/coronavirus-global-economy-markets

MidFirst Bank
https://www.midfirst.com/a-message-from-midfirst

MUFG Union Bank
https://www.unionbank.com/learn/personal/help-center/covid-19-update

Mutual of Omaha
https://www.mutualofomaha.com/legal-services/coronavirus-information

Navy Federal Credit Union
https://www.navyfederal.org/about/covid19.php

New York Community Bank
https://www.mynycb.com/Pages/featured/newsfees.aspx

Northern Trust
https://www.northerntrust.com/united-states/pr/2020/covid-19-assistance

Old National Bank
https://www.oldnational.com/coronavirus

PacWest Bancorp
https://www.pacwestbancorp.com/file/Index?KeyFile=403379198

People's United Bank
https://www.peoples.com/security-center/message-regarding-coronavirus

Pinnacle Financial Partners
https://www.pnfp.com/pandemic-response-and-resources/

Popular Bank
https://www.popularbank.com/coronavirus-covid-19/

PNC Financial Services
https://www.pnc.com/en/customer-service/coronavirus-update.html?lnksrc=homepage-alert

Prosperity Bank
https://www.prosperitybankusa.com/CustomContent.aspx?Name=Coronavirus

Raymond James Financial
https://www.raymondjames.com/commentary-and-insights/volatility-resources

RBC Bank
https://www.rbcbank.com/covid-19.html

Regions Financial Corporation
https://www.regions.com/about-regions/community-engagement/coronavirus-information

Santander Bank
https://www.santanderbank.com/us/branch-services-update-from-santander

Silicon Valley Bank
https://www.svb.com/covid-relief

Simmons Bank
https://simmonsbank.com/~/link.aspx?_id=79D97D0BA2EA4921B68F39F08B56AA6F&_z=z

South State Bank
https://www.southstatebank.com/coronavirusresponse/

State Farm
https://newsroom.statefarm.com/covid-19

State Street Bank
https://www.statestreetbank.com/covid-19-update

State Street Corporation
https://www.statestreet.com/ideas/articles/COVID-19-resource-center.html

Stifel
https://www.stifel.com/Newsletters/AdGraphics/COVID-19_Message/JJ1_20 Ron_COVID-19_v2.pdf

Synchrony Financial
https://www.mysynchrony.com/servicing.html

Synovus
https://www.synovus.com/covid-19/

TCF Bank
https://www.tcfbank.com/about-tcf/covid19

TD Bank, N.A.
https://www.td.com/us/en/personal-banking/COVID-19/

Texas Capital Bank
https://www.texascapitalbank.com/insights-resources/covid19-Response-center

TIAA
https://www.tiaa.org/public/learn/prepare-unexpected/guiding-you-through-turbulent-times

UBS
https://www.ubs.com/global/en/our-firm/business-unusual.html?intCampID=HPPROMOTEASER-ALL-BUSINESSUNUSUAL-P1

UMB
https://more.umb.com/coronavirus/

Umpqua Bank
https://www.umpquabank.com/newsroom/latest-coronavirus-updates-from-umpqua-bank/

United Bank
https://www.bankwithunited.com/coronavirus

U.S. Bank
https://www.usbank.com/splash/covid-19.html

USAA
https://www.usaa.com/inet/wc/coronavirus-info-usaa-members?akredirect=true

Valley Bank
https://www.valley.com/coronavirus

WaFd Bank
https://www.wafdbank.com/covid-19-response

Webster Bank
https://public.websteronline.com/support-webster-bank-customers-impacted-covid-19

Wells Fargo
https://www.wellsfargo.com/jump/enterprise/coronavirus-response

Western Alliance Bancorporation
https://www.westernalliancebancorporation.com/about-western-alliance-bancorporation/news/covid-19

Wintrust Financial
https://www.wintrust.com/lp/2020/letter-from-ceo-covid19.html

Zions Bank
https://www.zionsbank.com/LandingPages/specialtypage/CoronavirusClientCommunication/

 

Covid-19 Mortgage/Credit Card/Student Loan Company Resource List

College Ave
https://www.collegeavestudentloans.com/resources/our-response-to-covid-19/

Earnest
https://www.earnest.com/covid

Education Loan Finance
https://www.elfi.com/coronavirus-update/

Fannie Mae
https://www.fanniemae.com/portal/covid-19.html

Freddie Mac
https://www.freddiemac.com/about/covid-19.html

Guaranteed Rate
https://www.rate.com/important-message

loanDepot
https://start.loandepot.com/assets/int-email/disaster/COVID19ServicingCommunicationv6.0.pdf

Mastercard
https://www.mastercard.com/global/covid-19-info.html

Navient
https://navient.com/covid-19

Quicken Loans/Rocket Mortgage
https://www.rocketmortgage.com/learn/covid-19-resource-guide

SoFi
https://www.sofi.com/faq/#alert

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