How to dispute information on your credit report

Found something incomplete or inaccurate on your credit report? Learn more about the dispute process. [Duration- 2:27]

What you will learn:

•    You're entitled to a free credit report at
•    Check your personal information carefully
•    The information you are disputing should be incomplete, inaccurate or the result of fraud
•    You can file a dispute with Equifax online, by mail, or over the phone
•    Once you file a dispute, you should receive a response within 30 days

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What you need to know:

Equifax® 3-Bureau credit scores are each based on the Equifax Credit Score model. Third parties use many different types of credit scores and will not use the Equifax 3-Bureau credit scores to assess your creditworthiness.