Unemployment Insurance (UI) Eligibility Services

Manage the spikes in claims quickly and efficiently
Expedite Payments, Increase Program Integrity and Reduce Overpayments

Workforce agencies face the highest unemployment rate in recent U.S. history and the lowest level of trust fund solvency nationwide (U.S. DoL, Employment and Training Administration). Some states have reported issues with unemployment fraud, with some even halting unemployment payments temporarily (Wall Street Journal, 12/22/20). As a result, some unemployed workers have seen a delay in their claim processes and benefit payments. Workforce agencies are struggling to provide benefits and payments promptly in order to meet program standards and beneficiaries’ expectations while also reducing improper payments.

The Equifax UI Eligibility Services suite provides data-based solutions and authentication tools that can be implemented quickly and without requiring significant upgrades to existing state agency technology, to help increase program integrity and identify misdirected payments which create delays in payments for workers in need.

How Our Services Can Help

Identify Potential Fraud Risk At The Point Of Application For Unemployment Benefits

Using insights from multidimensional data sources, Digital Identity Trust can help customers verify a claimant’s identity and validate that the information provided on the application for benefits is trustworthy. Further, Incarceration Verification helps detect whether the applicant is currently incarcerated and therefore ineligible. Lastly, Account Verification can help customers verify the consumer’s identity and that a direct deposit account number is associated with that consumer.

Validate Self-Employed Claims Under The Pandemic Unemployment Assistance (PUA) Program

Claims under the PUA program for self-employed individuals or those who are otherwise ineligible for state unemployment benefits are particularly vulnerable to overpayments, as they are difficult to validate without tax return data which can be outdated. Access to verifications of income and employment for self-employed independent contractors through automated platforms like The Work Number Social Service Employment and Income Verification database can help support the claims filed by these individuals.

Evaluate Continuing Payments For Out-Of-Work Individuals And Re-Assess For Program Integrity

Both the applicant and the state must re-certify eligibility for benefits, which represents an opportunity to reduce friction for the applicant while taking a second look for potential overpayments through self-attested information. State Wage Data and the National Directory of New Hires run months behind actual payroll data, making accurate re-certifications difficult. Access timely employment and income data on demand through The Work Number Social Service Employment and Income Verification and The Work Number Alert Portfolio Review as recent as the last employer payroll cycle.

Key Benefits

  • Evaluate continued eligibility and quickly identify potential overpayments.

  • Support UI applicants in the gig economy with access to independent contractor records not included in alternate sources of data such as State Wage Data or the National Directory of New Hires.

  • Help protect the integrity of the UI program, so the funds available can serve more individuals eligible to receive these funds.

  • Flag potential imposters using tools and datasets to help mitigate fraudulent activities

  • Help risk evaluate the claimant’s identity, during account creation with multi-channel verification taking place in milliseconds and including the device, mobile number and email verification.

Related Products and Solutions
Digital Authentication
Fight fraud effectively without disrupting the consumer’s experience with layered authentication practices.
Social Service Income and Employment Verification
Verifications for Social Services Agencies to determine eligibility
The Work Number Alert Portfolio Review
Track your clients’ changes in income and employment
Account Verification
Helps meet NIST LOA3 requirements for identity proofing
Incarceration Verification
Monitor beneficiary incarceration status

From Our Experts

Request Sample Analysis

Understand the level of risk in overpayments within your state

The Work Number

Instant Employment & Income Verification

Request Sample Analysis

Understand the level of risk in overpayments within your state

The Work Number

Instant Employment & Income Verification