Workforce agencies face the highest unemployment rate in recent U.S. history and the lowest level of trust fund solvency nationwide (U.S. DoL, Employment and Training Administration). Some states have reported issues with unemployment fraud, with some even halting unemployment payments temporarily (Wall Street Journal, 12/22/20). As a result, some unemployed workers have seen a delay in their claim processes and benefit payments. Workforce agencies are struggling to provide benefits and payments promptly in order to meet program standards and beneficiaries’ expectations while also reducing improper payments.
The Equifax UI Eligibility Services suite provides data-based solutions and authentication tools that can be implemented quickly and without requiring significant upgrades to existing state agency technology, to help increase program integrity and identify misdirected payments which create delays in payments for workers in need.
How Our Services Can Help
Evaluate continued eligibility and quickly identify potential overpayments.
Support UI applicants in the gig economy with access to independent contractor records not included in alternate sources of data such as State Wage Data or the National Directory of New Hires.
Help protect the integrity of the UI program, so the funds available can serve more individuals eligible to receive these funds.
Flag potential imposters using tools and datasets to help mitigate fraudulent activities
Help risk evaluate the claimant’s identity, during account creation with multi-channel verification taking place in milliseconds and including the device, mobile number and email verification.