Learning and Development
In addition to required training, we also offer a number of meaningful and relevant business-specific learning opportunities for our employees.
Data & Analytics University
Our Data & Analytics University (D&A University) is another example of our business-specific learning offerings. D&A University started as an opportunity to accelerate assimilation of employees joining the D&A team, and has evolved to also provide an opportunity for ongoing skill development for D&A team members. The mission of D&A University is to (1) provide foundational training to new D&A employees and (2) organize ongoing knowledge sharing sessions across functions to benefit all D&A employees.
D&A University participants gain insights in the following areas:
For example, our Technology team has developed a structured framework around cloud education to help Equifax employees earn their cloud certification.
This program provides an opportunity for our employees to achieve a sought-after certification, while also fostering a deep knowledge base within Equifax relating to the design, implementation, and management of cloud infrastructure –a key focus area of our business today. Interested employees work with their managers to select the appropriate learning pathway and certification program.
For example, our Transformers program is an initiative within our Technology organization that brings together approximately 40 Technology employees from across the world to engage in valuable skill building exercises and professional development.
Participants, nominated by their managers, engage in a series of training, mentoring, and collaboration exercises to help them expand their skill sets to better position them to succeed in their careers.
Our Women’s Career Development Network is a group created by women leaders within our company to support professional development.
One of the goals of the network is to engage with women leaders who are new to the company to help create awareness around gender representation as well as to give new leaders an opportunity to connect and engage with other women at Equifax.
Women Inspiring Solutions Program
We also offer a Women Inspiring Solutions (WISE) program, comprised of a community of technology-focused women at Equifax who aim to empower one another through personal and professional development to ensure successful representation and impact within relevant industries.
Women in Technology
In addition to internal programs, we also partner with Women in Technology (WIT), a non-profit organization that empowers female students to excel in science, technology, engineering, the arts, and math through education, exposure, and experience in these areas. In coordination with our WISE team, we host an immersion program with WIT to inspire learning and development in the technology field. Members of the Equifax team also serve on the advisory council at WIT and participate in volunteer opportunities.
We require our employees to stay current on applicable rules, regulations and best practices by requiring them to complete regular internal training in a number of important areas such as data security, legal requirements (e.g., Fair Credit Reporting Act in the U.S.), risk management, compliance, and other relevant topics.
Next Generation Pipeline of Leaders
We are working to cultivate our next generation of leaders at Equifax through our relationships with colleges and universities as well as our internal development programs.
Specifically, in the area of data and analytics we work with a number of leading colleges and universities across the U.S. to support faculty research, doctoral and graduate degree candidates, capstone projects, and summer internships.
We offer recent graduates who join the Equifax family rotational development and graduate leadership programs.
The Rotational Development Program provides recent graduates with a two-year opportunity to rotate through various aspects of our business (e.g., finance, data & analytics, and operations) to gain critical business experience that helps accelerate their careers and increase their impact within our organization.
Graduate Leadership Development Program
The Graduate Leadership Development Program provides some of our top university talent with additional professional development, including interactions with executives, business training, and mentorship.
Both graduate development programs help prepare our next generation of leaders and also create a strong pipeline of talent, positioning teams well for future succession planning.
Through Year Up, we offer a six-month internship program for young adults, primarily in the technology and security fields, and transition many of these interns to full-time positions following the conclusion of the program.
The Year Up partnership provides a great opportunity for our company to meet its talent needs while also supporting these young adults in reaching their professional potentials.
We deliver on this vision through our leadership team and initiatives specifically focused on supporting inclusion and diversity within our company, such as our inclusion and diversity resources, employee affinity networks, business resource groups, and cultural celebrations.
Our global footprint in 24 countries affords us a unique opportunity to facilitate enterprise-wide inclusion strategies in which all employees can engage as well as customize locally relevant cultural activities.
Inclusion & Diversity @EFX Resources
We have invested in global resources to drive an enterprise inclusion and diversity strategy centered on engaging our people, building capability, enabling an inclusive culture, and elevating our participation in the market and community.
Our I&D @EFX strategy is centered around 4 imperatives:
- People: We strive to maintain diverse representation by celebrating a holistic vision of employees through attracting, inspiring, and retaining talent with different backgrounds and perspectives.
- Culture: We foster a culture of inclusion by living our shared values to ensure all employees feel they belong, have a voice, are respected, and are inspired to realize their greatest potential.
- Capability: We integrate I&D in our infrastructure through equitable and inclusive policies, processes, and training that reinforce the value of diversity for employees and the company.
- Market: We lead mutually beneficial partnerships and alliances to educate, drive social impact, create shared value, and enable sustainable communities where we live and work.
These strategic imperatives are enabled by a range of corporate policies and practices including:
Over the past three years, we've consistently experienced enterprise-wide positive trends in the areas of representation and promotions for both women and employees of diverse ethnic backgrounds. Women make up nearly half of our global employee population and almost 40% of our U.S. employees identify with various diverse racial and ethnic groups.
Additionally, 30% of our company’s board members are women. Our corporate leadership team will continue to seek highly-qualified candidates that enhance the experience and diversity of our team and deliver on our business strategy.
Recent cultural celebrations and recognitions include events focused on Diwali, Black History Month, International Women’s Day, Pride Month, Lunar New Year, and year-end holidays, among others. Events are generally sponsored by an Equifax leader and promoted through internal and external communications.
Members of these groups also support our university relations activities, volunteer and serve on boards in our communities, and represent our company as speakers at conferences.
Employee Engagement and Recognition
We request and receive employee input through a number of vehicles including a global employee survey, regular pulse surveys, “moments that matter” surveys, and other internal and external sources.
Global Employee Survey: We administer a baseline global employee survey, which is a traditional, robust measure of employee engagement. This survey provides detailed insight into the success of our initiatives and opportunities for improvement across the enterprise, as well as organizational and managerial levels.
Survey results are reviewed by our board of directors and senior leadership team to help inform focus areas for business alignment and strategy, future priorities, and actions.
“Moments that Matter” Surveys: We also utilize “moments that matter” surveys that are event-based surveys sent at critical points in the employee lifecycle, such as hiring, onboarding, training, and promotion. These surveys help demonstrate the company’s interest in the employee’s experience and success, while also providing valuable insights that help inform our management of key moments during the employee’s lifecycle.
We also periodically review external sites to help inform our views on employee experience and engagement.
The platform allows for peer-to-peer and manager recognition inside and outside the employee’s team, including through individual messages, public forums of appreciation, and points that can be redeemed for a wide variety of merchandise, travel, and experiences. We also identify and acknowledge individual and team performance through quarterly and annual awards presented by the business units and centers of excellence. Finally, for many of our employees, we also offer annual and other incentive compensation to recognize and reward individual and business performance.