Customer Service

How can I check the status of my dispute?

Within a month of your inquiry, the credit reporting company should notify you of the results of its investigation and provide you with a new credit report free of charge. Examine it carefully to ensure that the inaccuracies have been fixed or removed.

If the error has been fixed, you can have the credit reporting company send the corrected report to anyone who received the inaccurate report in the past six months (two years in the case of employers).

If you find an inaccuracy with one credit reporting company, you may want to get your credit report from the other two agencies to see if their reports contain the same error. After you've corrected an error with one agency, the other agencies should eventually receive the corrected information. But for prompt correction, it's best to contact each of the three agencies individually yourself:

To initiate an online investigation, click here. Your investigation requests are covered by the FCRA.

Equifax 1-800-685-1111
Experian 1-888-397-3742
TransUnion 1-800-916-8800