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Sales and Product Questions

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The Equifax Business Customer Support team has identified the following Frequently Asked Questions to help our business customers find the information that they are looking for.


If this information does not answer your questions, please visit the
Contact Information page for more information about how to contact the Equifax Business Customer Support team.


The information found on the Business Customer Support pages is to be used by Equifax Business Customers only. The Business Customer Support Team will not be able to answer questions about consumer credit reports, credit disputes or reports of fraud. To learn more about Equifax Personal Information Solutions, visit the Personal Information Solutions page.


How do I become an Equifax customer?

To become an Equifax Commercial Information Solutions customer visit the following website:


To become an Equifax Consumer Information Solutions customer visit the following website:  

How do I upgrade my existing products?

In order to process an upgrade for your current products, please contact your current sales representative. 

How do I read a credit report?

For information on how to read a credit file see the attached "How to Read a Credit Report" in the Related Resources section above.

Why use Equifax

As the needs of our customers have evolved, so have we. Expanding on our role as the trusted steward of credit data, Equifax has grown into the leading provider of technology-and analytics-fueled information solutions.

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