Your customers are your greatest asset. Understanding your customers as individuals, as a group, both in terms of their relationship with your business and their circumstances beyond it, is the key to maximising their value.
Comply with Regulation
Use regulation to improve customer management.
The UK government has made it clear that determining consumer indebtedness and affordability is the responsibility of lenders.
Hardwiring compliance into your systems and decision-making processes is a way to show your commitment to meeting your legal obligations. Plus, using regulation as an incentive to treat customers fairly and drive business performance can deliver real benefits.
Compliance is compulsory - so why not make it simple?
Why choose Equifax?
Equifax can help you know your customers, for example by:
- Checking whether individuals have previously been sanctioned for anti-money laundering or terrorist funding, by cross-referencing their details against official records
- Spotting warning signs, based on precedents built up over many years, so you can identify individuals that warrant a more thorough investigation.
Let us do the diligence and you'll save your business time, money and resources. And not only will you be protected from regulatory fines - your important business decisions will be better supported as well.
Access Equifax identity and customer data online, or integrate a compliance solution with your own system via secure data feed.
If we don't yet offer a tool that's right for your business, call our consultants. They'll work with you to define your unique regulatory compliance needs and develop a bespoke solution.
" Equifax came in to look at our business, they really started to get under the skin and that enabled them to tailor products that met our requirements."Fran Kenny, Toyota Financial Services Plc