Collections strategy

Understand who is most likely to pay, how much to collect and how to go about it.

When a customer misses a payment, what do you do? How do you discover who’s made an honest mistake and just needs a reminder, and who’s doggedly dodging payments and needs a visit from the bailiffs?

Why choose Equifax?

By cross-referencing your records with our data and scorecards, we can help you determine whether each debtor:

• Is paying defaults elsewhere in the industry and for how much
• Has any previous court activity - satisfied or not
• Is being pursued for debts by other organisations
• Is actively chasing any other lines of credit
• Is likely to repay, become insolvent, or go bankrupt in the future
• Can’t pay their debt to you, or won’t.

Armed with that information, you can easily work out who you can collect from with the least fuss, and who will require a bit more effort - allowing you to allocate your resources sensibly and collect the highest possible proportion of what you’re owed.