Ensure the loyalty of your existing customers by anticipating their needs.
Whatever industry you’re in, you needn’t see customer churn as a necessary evil. To hold on to your customers, you need to understand when and why they’re most likely to switch, spot when the moment’s approaching, and make the right offer.
Equifax can provide you with a Single Customer Insight. Identify when separate records should be attributed to one individual, so you can spot when any of a customer’s agreements with your business are about to expire – and make appropriate contact to keep them on board.
We can also help you:
Our consultants and analysts will develop, deliver and deploy a programme tailored to your business.
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