People's behaviour changes over time - sometimes gradually, sometimes following a significant event.
You can't assume that a renewing customer's circumstances are the same as when they originally took out their policy. But Equifax processes millions of new and updated records every day - so with us, you can be sure you're always looking at the latest picture.
Why choose Equifax?
We can provide you with in-depth information about a customer's current circumstances and their behaviour over time, allowing you to:
- Update your assessment of the risk they represent, and price their renewal premium accordingly
- Make the most of the contact opportunity renewal provides, by cross-selling products and services suited to the customer's situation
- Identify potentially fraudulent renewals, and customers that pose a risk of fraudulent behaviour in the future.
Every month, Equifax will send you a full refreshed insurance data file. Simply update your database with the new data and start working with it straight away. No web interfaces, no new systems or software to integrate with your existing solutions – just rich data, available 24/7 for you to use as you see fit.
If we don't yet offer a tool that's right for your business, call our consultants. They'll work with you to define your unique customer information needs and develop a bespoke solution.
"Admiral chose Equifax due to its high availability and the rapid on-line response of its bespoke insurance offering, allowing us to be competitive in the on-line channels"Rhodri Charles, UK Pricing Manager for Admiral