Products and Services for Utilities

Equifax provides UK utilities companies with powerful products and services to effectively segment and target new customers; reduce customer churn, model behaviour and reduce expose to fraud and debtor risk.

Equifax helps utilities companies to:

Find New Customers – segmenting, cleaning and enhancing your data for improved customer acquisition
Board New Customers – board new customers quickly and confidently, using our flexible high volume systems
ID & Fraud Prevention – reducing exposure to fraud with our sophisticated ID tools
Manage Customers – maximising customer value and reducing the risk of churn by modelling behaviour 
Collections & Recoveries – improving collections rates whilst reducing operating expenditure

With an experienced and dedicated utilities team, Equifax can help you achieve your financial, customer management and marketing objectives.

Find New Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax B2BConnect

Marketing managers looking to acquire new business customers

One of the largest and most comprehensive B2B databases available, with 3.4 million records, full UK coverage and limited and non-limited businesses, with a wealth of intelligence on owners, directors and finances.  Our unique combination of intuitive marketing tools, advanced analytics and proprietary technology delivers highly-predictive and reliable intelligence, allowing you to build strong marketing strategies and customer acquisition campaigns that create growth.  

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Equifax ConnectSelect

Marketing managers aiming to increase the ROI on acquisition campaigns

Combines high quality consumer prospect data with a wide range of characteristics to target offers when the time is right.

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Equifax Data Cleansing, Matching & Enhancement

Marketing & Compliance managers aiming to protect brand reputation and maximise response from marketing spend

A comprehensive data audit using the most up-to-date and clean data, including, but not limited to, name, address, age and phone number information

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Equifax disConnect

Marketing managers looking to reduce campaign wastage

Our market leading suppression solution ensures that your direct marketing doesn’t backfire. It checks that your communication isn’t targeted at gone-aways, the deceased or the opted-out, protecting your reputation and your bottom line. 

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Equifax eConnect Append

Marketing managers who want to increase the performance of campaigns

A unique product that appends email addresses to your customer portfolio, whilst ensuring appropriate permissions are in place before you email.

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Equifax Geographic Segmentation

Marketing & Risk managers looking to develop high return and low risk customer acquisition strategies

Helps you understand the kinds of people who buy your goods, use your services or shop in your stores. Powerful geo-segmentation tools enable you to find similar prospects while managing your exposure to credit risk.

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Equifax reConnect

Marketing managers who want to maximise the potential of existing customer data

A proprietary forward address file to help you to re-engage with lost customers and gone-aways. Changes of address can rob a company of up to 15 per cent of its customer base per year. Equifax reConnect is the effective way to counter attrition.

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Board New Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax eDecision

Small organisations that require a non-complex and quick credit decisions.

A decisioning solution that processes your customer application data against Equifax’s pre-configured, statistically proven and robust strategies.

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Equifax Explorer

Small to mid-sized business that need fast access to information to help mitigate their credit risk.

A web based system that allows you to manage credit risk. It provides fast access to actionable insight that helps you make the correct lending decisions and protect against fraud.

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Equifax Insolvency Navigator

Risk & Collections managers aiming to  proactively manage their debt portfolio

The most reliable way to gauge the chances of your customers becoming insolvent. The system arms you with reliable predictive data so that you can make informed lending decisions and apply appropriate debt management strategies.

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ID & Fraud Prevention

Product Or Service

Who It's For

What it Does

Next Steps

Equifax AML Online

Risk, Credit & AML managers Companies that need to verify identity in real-time.

Addressing the latest anti-money laundering regulations and operational challenges, Equifax AML Online offers an extensive selection of checks on individuals, conveniently available through a single search, using rapid address matching technology.

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Equifax Profile Analysis

Marketing, Risk & Operational managers who want to benchmark their customers against the UK population

Provides you with a clear and detailed statistical review of your customers and their attributes in key areas, compared against the UK population or another subset of consumers.

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Equifax eIDverifier

Risk, Credit & AML managers who need to verify customer identity

The reliable way to verify a customer’s residency and help comply with AML regulations. Instant access and approval ensures your applicant’s satisfaction, while superior checking safeguards your business.

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Equifax FraudScan

Risk, Credit & Fraud managers who want to integrate fast and reliable identity and fraud protection into operational processes to reduce the risk of fraud

Real-time identity fraud detection and prevention. You can validate information supplied at the point of application without delaying the process. FraudScan gives automated access to market leading records, including OSIS data, BACS files, Insight and Electoral Roll – all processed within seconds.

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Manage Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax disConnect

Marketing managers looking to reduce campaign wastage

Our market leading suppression solution ensures that your direct marketing doesn’t backfire. It checks that your communication isn’t targeted at gone-aways, the deceased or the opted-out, protecting your reputation and your bottom line. 

Contact Us

Learn More
Equifax Customer Management Services

Credit & Risk managers who want to understand and manage the complete customer relationship as an integrated process

A portfolio of seven products that address your most critical customer information needs. We can take any file, in any format, analyse it with or append our market-leading credit data and return it to you, ready to get to work. It’s as simple as that.

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Collections & Recoveries

Product Or Service

Who It's For

What it Does

Next Steps

Equifax B2BConnect

Marketing managers looking to acquire new business customers

One of the largest and most comprehensive B2B databases available, with 3.4 million records, full UK coverage and limited and non-limited businesses, with a wealth of intelligence on owners, directors and finances.  Our unique combination of intuitive marketing tools, advanced analytics and proprietary technology delivers highly-predictive and reliable intelligence, allowing you to build strong marketing strategies and customer acquisition campaigns that create growth.  

Contact Us

Learn More
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