Products and Services for Retail

Equifax has a long history of working with the UK’s leading retailers. We understand the particular challenges you face in managing an ever-changing customer base, providing solutions tailored to your needs to help maximise customer value, quickly board new customers and minimise exposure to risk.

Equifax helps retailers to:

Find New Customers – market segmentation and data enhancement tools
Board New Customers - facilitating customer acquisition quickly and confidently with decision support and scoring models
ID & Fraud Prevention - minimising fraud losses in payments through the most accurate customer identity tools 
Manage Customers – providing sophisticated customer management and monitoring services to help you maximise value from your customer relationships 
Collections & Recoveries - delivering the insight to manage delinquent customers through the collections cycle

With an experienced and dedicated retail team, Equifax can help you achieve your financial, customer management and marketing objectives.

Find New Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax B2BConnect

Marketing managers looking to acquire new business customers

One of the largest and most comprehensive B2B databases available, with 3.4 million records, full UK coverage and limited and non-limited businesses, with a wealth of intelligence on owners, directors and finances.  Our unique combination of intuitive marketing tools, advanced analytics and proprietary technology delivers highly-predictive and reliable intelligence, allowing you to build strong marketing strategies and customer acquisition campaigns that create growth.  

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Equifax ConnectSelect

Marketing managers aiming to increase the ROI on acquisition campaigns

Combines high quality consumer prospect data with a wide range of characteristics to target offers when the time is right.

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Equifax Data Cleansing, Matching & Enhancement

Marketing & Compliance managers aiming to protect brand reputation and maximise response from marketing spend

A comprehensive data audit using the most up-to-date and clean data, including, but not limited to, name, address, age and phone number information

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Equifax disConnect

Marketing managers looking to reduce campaign wastage

Our market leading suppression solution ensures that your direct marketing doesn’t backfire. It checks that your communication isn’t targeted at gone-aways, the deceased or the opted-out, protecting your reputation and your bottom line. 

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Equifax eConnect Append

Marketing managers who want to increase the performance of campaigns

A unique product that appends email addresses to your customer portfolio, whilst ensuring appropriate permissions are in place before you email.

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Equifax Geographic Segmentation

Marketing & Risk managers looking to develop high return and low risk customer acquisition strategies

Helps you understand the kinds of people who buy your goods, use your services or shop in your stores. Powerful geo-segmentation tools enable you to find similar prospects while managing your exposure to credit risk.

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Equifax reConnect

Marketing managers who want to maximise the potential of existing customer data

A proprietary forward address file to help you to re-engage with lost customers and gone-aways. Changes of address can rob a company of up to 15 per cent of its customer base per year. Equifax reConnect is the effective way to counter attrition.

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Equifax Risk Navigator (RN4)

Risk managers looking to help maximise the performance of customer acquisition and management strategies

A comprehensive range of predictive data characteristics and powerful scoring capability, RN4 provides the data intelligence to minimise the risk on your acquisition and customer management decisions. With unparalleled access to enriched data intelligence on more than 45 million consumers, RN4 sets the standard in consumer information systems.

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Board New Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax InterConnect

Mid to large size companies that require rules based credit decisions and/or adjudication.

A customisable, scalable decisioning solution. It provides modular decision templates, flexible integration options, a rules based decision engine and tools to create, edit and apply your own credit policy.

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Equifax Explorer

Small to mid-sized business that need fast access to information to help mitigate their credit risk.

A web based system that allows you to manage credit risk. It provides fast access to actionable insight that helps you make the correct lending decisions and protect against fraud.

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Equifax Commercial Gateway (ComGate)

Credit & Risk managers extending finance or granting credit terms to other businesses on a daily basis

A highly flexible, reliable system-to-system delivery channel for all of Equifax’s business data. Information is delivered in XML format for quick, simple integration into any system.

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Equifax Insolvency Navigator

Risk & Collections managers aiming to  proactively manage their debt portfolio

The most reliable way to gauge the chances of your customers becoming insolvent. The system arms you with reliable predictive data so that you can make informed lending decisions and apply appropriate debt management strategies.

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Equifax Risk Navigator (RN4)

Risk managers looking to help maximise the performance of customer acquisition and management strategies

A comprehensive range of predictive data characteristics and powerful scoring capability, RN4 provides the data intelligence to minimise the risk on your acquisition and customer management decisions. With unparalleled access to enriched data intelligence on more than 45 million consumers, RN4 sets the standard in consumer information systems.

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Equifax Blended Company Reports

Credit & Risk managers wanting a more in-depth insight into companies to which they are planning to extend finance or credit

By combining data about a business and its directors, Equifax Blended reports provide valuable insight when you’re evaluating new companies or non-limited businesses, or just need more in-depth credit risk information

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Equifax Credit Reports on Non-Limited Businesses

Credit & Risk managers in companies providing financing, or granting credit terms to Non-Limited Businesses

An efficient, comprehensive business credit report that helps you decide whether Non-Limited Businesses are safe to trade with. With data on over 1.4 million companies, we have one of the largest collections of information available.

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Equifax Credit Communities

Credit managers with an active sales ledger for effective credit control

Equifax Credit Communities empowers businesses to reduce risk by allowing them to share up-to-the-minute intelligence on their customers’ payment history.

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Equifax Limited Company Reports

Credit & Risk managers in companies providing financing, or granting credit terms to Limited businesses

Help you decide whether limited companies are safe to do business with.  With three levels of report depth available, there’s an option to suit the needs of all businesses

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Equifax eDecision

Small organisations that require a non-complex and quick credit decisions.

A decisioning solution that processes your customer application data against Equifax’s pre-configured, statistically proven and robust strategies.

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Equifax eDecision for AML

Risk, Fraud & AML managers needing to verify identity in real-time

The fastest, most accurate and reliable system for verifying the identity of new customers. The system provides fast lending decisions and provides a quick and convenient way to comply with stringent AML regulations, without inconveniencing prospective customers.

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Equifax Images Online

Credit & Risk managers looking to authenticate finance or credit terms for Limited business customers

Provides fast access to original company documents filed at Companies House. Whether you want to validate a director’s signature, obtain copies of an official document, or protect your business from the threat of corporate ID theft, Images Online provides a new level of online business authentication.

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Equifax Reject Referencing

Risk & Finance managers in mid to large companies looking to benchmark and optimise the performance of credit reject scorecards

Utilises our extensive financial database to assess actual performance of similar accounts after the application point for accounts opened with other businesses. This methodology has a distinct advantage over traditional reject inference techniques, as referencing uses observed and comparable performance.

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Equifax ScoreCheck

Credit & Risk managers extending finance or credit terms to other businesses

An online scoring system that delivers instant credit limits and credit scores on all kinds of businesses. It helps reduce the risk of bad debt affecting your bottom line.

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Statutory Non-Limited Report

Sole traders or partnerships who want to query a supplier’s credit decision made using Equifax data.

If you are a sole trader or in partnership and have been refused credit based on details supplied by Equifax, you can apply for a copy of your Non Limited Business Report for a statutory fee of £2.

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ID & Fraud Prevention

Portfolio of Products

Product Or Service

Who It's For

What it Does

Next Steps

Equifax AML Online

Risk, Credit & AML managers Companies that need to verify identity in real-time.

Addressing the latest anti-money laundering regulations and operational challenges, Equifax AML Online offers an extensive selection of checks on individuals, conveniently available through a single search, using rapid address matching technology.

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Equifax AML Online Blended

Risk, Credit & AML managers dealing with both consumer and business customers who need to verify identities in real-time

A unique anti-money laundering solution, AML Online Blended provides a complete and fully integrated money laundering checking and monitoring service, with access to information on both businesses and consumers.

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Equifax eDecision for AML

Risk, Fraud & AML managers needing to verify identity in real-time

The fastest, most accurate and reliable system for verifying the identity of new customers. The system provides fast lending decisions and provides a quick and convenient way to comply with stringent AML regulations, without inconveniencing prospective customers.

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Equifax Credit Communities

Credit managers with an active sales ledger for effective credit control

Equifax Credit Communities empowers businesses to reduce risk by allowing them to share up-to-the-minute intelligence on their customers’ payment history.

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Equifax eIDverifier

Risk, Credit & AML managers who need to verify customer identity

The reliable way to verify a customer’s residency and help comply with AML regulations. Instant access and approval ensures your applicant’s satisfaction, while superior checking safeguards your business.

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Equifax IDplus

Risk & Credit managers who need to verify customer identity

Uses 255 million accounts to provide proof of identity that’s updated on a daily basis. The system increases the number of proofs of identity that can be found in a single search and reduces reliance on paper proofs.

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Equifax Images Online

Credit & Risk managers looking to authenticate finance or credit terms for Limited business customers

Provides fast access to original company documents filed at Companies House. Whether you want to validate a director’s signature, obtain copies of an official document, or protect your business from the threat of corporate ID theft, Images Online provides a new level of online business authentication.

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Equifax Single Customer Insight

Risk, Credit & Compliance managers looking to understand the full extent of customer relationships in order to reduce the risk of fraud and comply with the latest financial regulations

Relies on market leading data management and matching tools. It uses a comprehensive, evidence-based name and address histories system to deliver a detailed picture of your organisation's relationship with each individual customer.

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Equifax FraudScan

Risk, Credit & Fraud managers who want to integrate fast and reliable identity and fraud protection into operational processes to reduce the risk of fraud

Real-time identity fraud detection and prevention. You can validate information supplied at the point of application without delaying the process. FraudScan gives automated access to market leading records, including OSIS data, BACS files, Insight and Electoral Roll – all processed within seconds.

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Equifax SIRAN

Risk, Credit & Fraud managers in mid to large sized companies that need to verify a person’s identity in real-time

Identifies potential frauds and ranks them by risk, so that you can focus customer policy accordingly. It relies on a cross-industry universe of data to help you identify fraudulent applications and uncover fraud rings. An industry leading workflow management tool allows you to manage your fraud rules and prioritise risk levels for referral.

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Manage Customers

Product Or Service

Who It's For

What it Does

Next Steps

Equifax Data Manager

Credit Managers and Financial controllers who want a powerful tool for managing their Equifax credit reports

The simple way to file, manage and analyse all your Equifax business credit reports. Data Manager also integrates into ledger software to aid with due diligence checks and regulatory audit compliance.

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Equifax disConnect

Marketing managers looking to reduce campaign wastage

Our market leading suppression solution ensures that your direct marketing doesn’t backfire. It checks that your communication isn’t targeted at gone-aways, the deceased or the opted-out, protecting your reputation and your bottom line. 

Contact Us

Learn More
Equifax Dispute Alerts

Credit, Risk & Collections managers handling large debtor portfolios who want to reduce the cost & reputational risk of collections activity

Helps you to avoid costly mistakes when initiating debt repayment procedures. Equifax Dispute Alerts provide a complete picture of any ongoing disputes relating to a debt, which can be accessed online or as XML data. And new alerts can be registered and updated throughout the debt collection process.

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Equifax Customer Management Services

Credit & Risk managers who want to understand and manage the complete customer relationship as an integrated process

A portfolio of seven products that address your most critical customer information needs. We can take any file, in any format, analyse it with or append our market-leading credit data and return it to you, ready to get to work. It’s as simple as that.

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Equifax Market reports

Credit, Risk & Finance managers aiming to benchmark key indicators against the industry to get a powerful view of your company’s performance

Reveal how your strategies in risk, collections, marketing and finance are performing relative to the competition and understand your strengths and weaknesses to choose the most profitable strategies.

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Equifax LedgerCheck

Companies who need a cost effective way to manage customer credit risk.

Provides the most up-to-date credit intelligence on your customers in a cost effective, one-step solution. Simply upload your sales ledger file and the system will cleanse and validate your data and append the latest credit information.

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Equifax Portfolio Monitoring

Mid to large size companies that want to automate their account monitoring capabilities.

Automates your account-monitoring capabilities to streamline your review process and accurately identify both premium and high-risk customers.

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Equifax Positive Locate for Asset Reunification

Customer Relationship, Credit & Risk managers who need to trace asset owners or beneficiaries

The quick, reliable and flexible way to unite an individual with their assets. It provides tools to help you get in contact with the account holders, beneficiaries, or their surviving family.

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Equifax Risk Navigator (RN4)

Risk managers looking to help maximise the performance of customer acquisition and management strategies

A comprehensive range of predictive data characteristics and powerful scoring capability, RN4 provides the data intelligence to minimise the risk on your acquisition and customer management decisions. With unparalleled access to enriched data intelligence on more than 45 million consumers, RN4 sets the standard in consumer information systems.

Contact Us

Learn More
Equifax Single Customer Insight

Risk, Credit & Compliance managers looking to understand the full extent of customer relationships in order to reduce the risk of fraud and comply with the latest financial regulations

Relies on market leading data management and matching tools. It uses a comprehensive, evidence-based name and address histories system to deliver a detailed picture of your organisation's relationship with each individual customer.

Contact Us

Learn More

Collections & Recoveries

Product Or Service

Who It's For

What it Does

Next Steps

Equifax B2BConnect

Marketing managers looking to acquire new business customers

One of the largest and most comprehensive B2B databases available, with 3.4 million records, full UK coverage and limited and non-limited businesses, with a wealth of intelligence on owners, directors and finances.  Our unique combination of intuitive marketing tools, advanced analytics and proprietary technology delivers highly-predictive and reliable intelligence, allowing you to build strong marketing strategies and customer acquisition campaigns that create growth.  

Contact Us

Learn More
Equifax Book Analyser

Debt collection companies who want to assess the value of a debt book before purchase.

Provides a thorough assessment of the potential performance of a book of distressed debt. It draws on enhanced data intelligence, proprietary scores and advanced analytics and displays them through easy to interpret charts and graphs.

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Equifax Business Debtor Tracing Plus

Debt collection companies looking to trace debtors in non-limited companies.

Blends data on over 45 million UK residents with information on non-limited businesses. The system can locate a company principal, as well as provide telephone numbers, aliases, financial associates and co-resident information.

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Equifax Dispute Alerts

Credit, Risk & Collections managers handling large debtor portfolios who want to reduce the cost & reputational risk of collections activity

Helps you to avoid costly mistakes when initiating debt repayment procedures. Equifax Dispute Alerts provide a complete picture of any ongoing disputes relating to a debt, which can be accessed online or as XML data. And new alerts can be registered and updated throughout the debt collection process.

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Equifax Customer Due Diligence (CDD)

Credit & Collections managers who ned to ensure their collections activity complies with regulation

Provides all your required Anti Money Laundering (AML) data and information, including profiles, alerts and calculator tools to set the most optimum policy for new customers.
 

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Equifax Locate

Debt collection companies and departments looking to trace individual debtors.

Helps you find debtors who’ve gone away (or told you they’ve gone away but haven’t) or tried to avoid paying by using an assumed name. In addition, it reliably informs you when a debtor is deceased, saving embarrassment and distress.

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