Products and Services for Public Sector Organisations

At the centre of our approach is Equifax data and our commitment to its quality. With more than one billion citizen records available, as well as a continually updated view of all UK’s businesses, we can meet the needs of a diverse range of public sector organisations covering Law Enforcement Agencies, Central Government Departments and Local Authorities. 


Equifax helps public sector organisations to:

Eligibility – make informed decisions about who is eligible for benefits and services with a complete, accurate view of a customer and their circumstances.
Fraud & Error – reduce fraud and the risk of error. The public sector loses £31bn to fraud and error each year*. Equifax can confirm ID and residency, and highlight inconsistencies, so fraud can be targeted effectively.
Collections & Recoveries - in 2009/10, government figures revealed £3.3bn of overpaid benefits. We can help trace debtors, determine people’s ability to repay and prioritise outstanding debt.

With a dedicated Public Sector team, Equifax can help you achieve your financial, customer management and marketing objectives.

* Source: National Fraud Authority

Eligibility

Product Or Service

Who It's For

What it Does

Next Steps

Equifax Bank Check Advanced

Operational, Credit & Risk managers accepting cheques and direct debit payments

Quickly verifies a customer’s details so you can be assured that bank account numbers are correct and that customers truly are who they say they are

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Equifax eTrail

Public Sector organisations looking to tackle fraud

Investigate individuals and aid legal proceedings with Equifax eTrail. Scalable and specially designed to help public sector businesses tackle fraud, it provides Trace, Recover, Authenticate and Locate reports in one powerful online system.

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Equifax Single Person Discount

Local Authorities aiming to tackle Single Person Discount fraud

Helps Local Authorities investigate fraudulent claims for the single person’s discount against council tax. It helps local authorities maximise council tax revenues and speed up collection.

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Equifax FraudScan

Risk, Credit & Fraud managers who want to integrate fast and reliable identity and fraud protection into operational processes to reduce the risk of fraud

Real-time identity fraud detection and prevention. You can validate information supplied at the point of application without delaying the process. FraudScan gives automated access to market leading records, including OSIS data, BACS files, Insight and Electoral Roll – all processed within seconds.

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Equifax ConnectSelect

Marketing managers aiming to increase the ROI on acquisition campaigns

Combines high quality consumer prospect data with a wide range of characteristics to target offers when the time is right.

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Equifax Geographic Segmentation

Marketing & Risk managers looking to develop high return and low risk customer acquisition strategies

Helps you understand the kinds of people who buy your goods, use your services or shop in your stores. Powerful geo-segmentation tools enable you to find similar prospects while managing your exposure to credit risk.

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Equifax Data Cleansing, Matching & Enhancement

Marketing & Compliance managers aiming to protect brand reputation and maximise response from marketing spend

A comprehensive data audit using the most up-to-date and clean data, including, but not limited to, name, address, age and phone number information

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Equifax Public Sector Predictive Analysis

Public Sector organisations evaluating initial and ongoing eligibility for government programmes and benefits.

• Assess initial applications
• Check for changes in circumstances at renewals stage
• Analyse existing portfolios
• Automate and improve processes
• Drive innovation and change
• Join up account/customer records across multiple portfolios and/or silos, for example across HMRC & DWP (or indeed across council boundaries in the Local Authorities sectors).

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Equifax Tenancy Verification

Revenue and benefits departments in Local Authorities looking to tackle housing fraud

Our Tenancy Verification solution provides evidence to support simple cases such as a tenant may be resident and living at another address or that they are deceased or more detailed cases with unauthorised tenants also present at the address.

We provide information on anyone else we can find as being associated to the property to highlight cases of inappropriate succession or sub-letting.
 

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Fraud & Error

Product Or Service

Who It's For

What it Does

Next Steps

Equifax eDecision

Small organisations that require a non-complex and quick credit decisions.

A decisioning solution that processes your customer application data against Equifax’s pre-configured, statistically proven and robust strategies.

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Equifax DecisionLink

Small to medium sized companies that are comfortable managing credit strategies with out IT programming.

A decisioning solution that enables you to actively and confidently manage your business strategy without IT programming, database or other

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Equifax Explorer

Small to mid-sized business that need fast access to information to help mitigate their credit risk.

A web based system that allows you to manage credit risk. It provides fast access to actionable insight that helps you make the correct lending decisions and protect against fraud.

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Equifax Insolvency Navigator

Risk & Collections managers aiming to  proactively manage their debt portfolio

The most reliable way to gauge the chances of your customers becoming insolvent. The system arms you with reliable predictive data so that you can make informed lending decisions and apply appropriate debt management strategies.

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Equifax Single Person Discount

Local Authorities aiming to tackle Single Person Discount fraud

Helps Local Authorities investigate fraudulent claims for the single person’s discount against council tax. It helps local authorities maximise council tax revenues and speed up collection.

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Equifax Tenancy Verification

Revenue and benefits departments in Local Authorities looking to tackle housing fraud

Our Tenancy Verification solution provides evidence to support simple cases such as a tenant may be resident and living at another address or that they are deceased or more detailed cases with unauthorised tenants also present at the address.

We provide information on anyone else we can find as being associated to the property to highlight cases of inappropriate succession or sub-letting.
 

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Equifax InterConnect

Mid to large size companies that require rules based credit decisions and/or adjudication.

A customisable, scalable decisioning solution. It provides modular decision templates, flexible integration options, a rules based decision engine and tools to create, edit and apply your own credit policy.

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Equifax eIDverifier

Risk, Credit & AML managers who need to verify customer identity

The reliable way to verify a customer’s residency and help comply with AML regulations. Instant access and approval ensures your applicant’s satisfaction, while superior checking safeguards your business.

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Equifax IDplus

Risk & Credit managers who need to verify customer identity

Uses 255 million accounts to provide proof of identity that’s updated on a daily basis. The system increases the number of proofs of identity that can be found in a single search and reduces reliance on paper proofs.

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Collections & Recoveries

Product Or Service

Who It's For

What it Does

Next Steps

Equifax Business Debtor Tracing Plus

Debt collection companies looking to trace debtors in non-limited companies.

Blends data on over 45 million UK residents with information on non-limited businesses. The system can locate a company principal, as well as provide telephone numbers, aliases, financial associates and co-resident information.

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Equifax Locate

Debt collection companies and departments looking to trace individual debtors.

Helps you find debtors who’ve gone away (or told you they’ve gone away but haven’t) or tried to avoid paying by using an assumed name. In addition, it reliably informs you when a debtor is deceased, saving embarrassment and distress.

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Equifax Recovery Scores

Medium to large companies looking to proactively manage their portfolio of debtors.

An essential tool for the tertiary debt collection industry. The system enables you to identify the late-stage accounts with the highest repayment potential.

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