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Equifax Canada Privacy Policy at a Glance
This statement applies to consumer credit information collected, used and disclosed by Equifax Canada Inc.
Equifax
Personal Information
  • We collect consumer credit information, as it is defined by applicable law, which may include: name, date of birth, marital status, social insurance number, current and previous places of employment, estimated income, paying habits, outstanding debt obligations and cost of living obligations.
  • Consumer credit information does NOT include information about: medical history, the name of a spouse, partner or dependent, race, colour, creed or religion, or commercial enterprises.
  • Consumer credit information is collected from credit grantors, public records, collection agencies, and the consumer.
Uses
  • We disclose consumer credit information to Equifax customers that have a purpose for using it that is permitted applicable laws and who have your consent to receive it.
  • Equifax may be required to disclose consumer credit information if a law, regulation, or court order legally obliges us to.
Your Choices
  • You may request a copy of your credit report for free by mail, fax or toll-free phone, or online for a fee.
  • If you believe any information in your credit file is inaccurate or incomplete, we will contact the source of information to verify it, and will make any necessary corrections.
  • You may include a brief written statement in your credit file to be included on any future credit report.
How to Contact Us
If you have a specific question or concern about your credit file, please contact:
Consumer Relations
Equifax Canada Inc.
Box 190 Jean Talon Station
Montreal, QC H1S 2Z2
Tel: 514 493 2314 or 1 800 465 7166
If you have a general question about Equifax’s commitment to personal privacy, please contact:
Chief Privacy Officer
Equifax Canada Inc.
110 Sheppard Ave. East.
Toronto ON M2N 6S1
chief.privacy.officer@equifax.com
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